Travel Services Supervisor

About NinjaNinja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

Responsibilities

• Manage employee travel arrangements, ensuring compliance with corporate travel policies
• Assess and approve all travel and accommodation applications
• Maintain relationships with travel vendors and corporate partners
• Validate invoices for accuracy and alignment with budget guidelines
• Create monthly reports on travel expenses and usage
• Monitor annual budget utilization and control costs
• Develop, update, and socialize Standard Operating Procedures (SOP) for travel management
• Collaborate with internal teams and external vendors
• Provide timely updates to stakeholders on travel and event-related matters

Requirements

• 1-2 years of experience in travel management, project coordination, or HR-related roles
• Strong knowledge of corporate travel policies and procedures
• Experience in vendor management and negotiation
• Proficient in MS Excel, Google Sheets, Forms, and web-based platforms
• Familiar with project management tools and processes
• Expertise in data analytics, collection, and preparation