Senior Staff Cloud Platform Engineer

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

We're looking for a top-notch Senior Staff Software Engineer to join our team. We're big believers in teamwork, knowledge sharing, and continuous learning. The ideal candidate is extremely curious, a strong communicator, and highly enthusiastic about driving cross-team collaboration to meet our objectives. The role involves designing and implementing distributed, fault-tolerant systems that empower not only the success of the team but the organization as a whole.

Necessary skills and experience

• 15+ years experience with highly scalable distributed systems using open source toolsIn-depth knowledge of the software development lifecycle (design, build, test, deploy, support).
• An ability to demonstrate software engineering fundamentals such as OO design, unit testing, code reuse, and code reviews.
• Proven experience in developing prototypes and POCs, with the ability to create architectural diagrams and draft comprehensive Statements of Work (SOWs).
• Extensive knowledge in programming/scripting languages - Golang. Java, Javascript, Ruby, Python, etc is a plus.
• Advanced understanding and experience in building high-performance algorithms.
• Designed and directed the implementation of complex cloud architectures on AWS and GCP, incorporating best practices for scalability, security, and cost-efficiency.
• Expertise in designing and optimizing cloud architectures with a strategic focus on advanced cloud fabrics and Infrastructure as Code (IaC).
• Expertise knowledge in building platform tools and solutions to enhance system capabilities.
• Extensive knowledge of container technologies, including Docker and Kubernetes.
• Extensive experience in designing and implementing CI/CD pipelines using tools such as Jenkins and GitHub Actions.
• Provide technical leadership and mentorship to junior engineers, fostering a culture of continuous improvement and collaboration.

Knowledge of the following technologies or concepts

• Cloud technology/architecture (preference AWS).
• Big-data infrastructures such as Hbase, Hadoop, Mongo, Cassandra, or RDBMS.
• Amazon Web Services like S3, Lambda, DynamoDB, RDS, EC2, ECS, EKS, ECR.
• Modern build tools such as Maven, Github, etc.
• Agile development methodology
• Linux

Educational Qualifications

• BE/B.TEch or equivalent with good academic credentials

#LI-Hybrid #LI-SR1

Why join Bazaarvoice?

Customer is key
We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.

Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.