Product Operations Lead

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise.

Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations.

As a Product Operations Lead you'll be at the heart of taking our product team to the next level of innovation and growth. In this role, you’ll be at the heart of our mission—ensuring smooth, efficient operations while amplifying cross-functional collaboration across the organization. You’ll own the management of the Software Development Lifecycle, lead our company-wide roadmapping, and help shape high-impact board presentations. You’ll also drive key performance metrics and spearhead process improvements to ensure our internal operations deliver maximum impact.

Key Responsibilities:

• Lead development & strategy setting for operations across Product & Engineering - setting key performance targets, tracking outcomes, and driving strategic initiatives.

• Facilitate the company roadmapping process, including standardized mechanisms for intake of input, execution of roadmapping activities, cross-team dependency management, alignment of OKRs, and distribution of roadmap content.

• Manage Solution Development Lifecycle across our key solutions, including facilitation of launches, tracking of experiments, and ensuring high quality documentation across teams.

• Operate as the initial point of contact for the product team in company-wide initiatives such as evolving onboarding, knowledge management, and employee growth & development.

• Lead and coordinate strategic meetings across Product, Engineering, and cross-functional leadership.

• Support preparation of Product material in preparation for quarterly board meetings

• Identify and evolve bottlenecked processes, applying strategic thinking to streamline operations and improve overall team efficiency.

What We’re Looking For:

• Deep understanding of end-to-end lifecycle for building and deploying enterprise SaaS products & solutions

• Strong operational skills, such as measuring & regularly reporting on key metrics that drive towards key insights & effective decision making

• Highly adaptable with strong critical thinking skills, capable of evolving processes, addressing bottlenecks, and responding to operational challenges.

• Impeccable organizational skills and attention to detail

• Excellent written and verbal communication skills; strong, professional presence in working with customers / partners (including C-Suite executives)

• Willingness to “roll up your sleeves” and pitch in / fill in gaps when a team needs help

It’s a Plus if You Have…

• Product management experience, project management certification, experience in healthcare technology

We believe that diversity, equity, inclusion, and belonging are fundamental to improving healthcare and society, and that’s why we’re building a company that leads the way. We hold ourselves accountable to using fair hiring processes that mitigate the negative impacts of unconscious bias. We also work to ensure that people from underrepresented groups play meaningful roles on both sides of the interview table. We are an equal opportunity employer and give all qualified applicants consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Candidate information will be treated in accordance with our candidate privacy notice which can be found here: https://qventus.com/ccpa-privacy-notice/

Employment is contingent upon the satisfactory completion of our pre-employment background investigation and drug test.

*Benefits and perks are subject to plan documents and may change at the company's discretion.