Manager, Production/Warehouse Operations

At Prose, beauty is personal. We create truly custom haircare + skincare that’s tailored to the individual because we know that Personalization Works Better. We have the clinical results and over 500K+ 5-star product reviews on Review & Refine® to prove it. Every formula is personalized according to an in-depth consultation that takes into account over 80 factors — from diet to lifestyle, stress levels to ZIP code. This data is processed through a proprietary algorithm and made to order in the Prose lab using naturally powerful + proven-effective ingredients.

This is the opportunity to join a fast-growing startup and an energetic team that is transforming the way people think about and shop for personalized beauty. As a certified B Corporation, and the first and only carbon-neutral custom beauty brand, sustainability and social impact are at the heart of everything we do. We’re doing away with one-size-fits-all beauty standards and creating more inclusive spaces for uplifting the beauty of the individual.

Position Summary

As a Production Manager, you’ll be responsible for impacting and executing the strategic vision for your team and for inspiring your direct reports to deliver high performance in a fast paced and dynamic environment for the AM shift production team. This position is integral to the growth and success of our organization and will report directly to the Director, Manufacturing. *Salary range for this role is $95,000 to $105,000 annually. This role is for the 12pm to 8:00pm shift. This role is based on-site in our manufacturing facility located in Sunset Park, Brooklyn. *

Key Responsibilities

• Drive production targets of all Prose products, and manage our team of production supervisors, manufacturing associates and warehouse associates in our Brooklyn factory location.
• Communicate and oversee daily production plans and schedules to the supervisors.
• Communicate production results, challenges and delays to the Production Manager. Troubleshoot issues quickly and efficiently to avoid potential delays.
• Provide mentorship and opportunities for growth for the production staff. Create thoughtful initiatives and events to elevate team morale and empower staff to learn new responsibilities.
• Develop a 1:1 feedback process for supervisors and for manufacturing team members to ensure ongoing progress is evaluated and communicated as well as addressing team member concerns in a timely and professional manner.
• Facilitate and assist with training of new hires. Provide support and resources to ensure a successful onboarding experience.
• Ensure a safe work environment, in compliance with state, federal and local regulatory agencies, for the welfare of all employees. Report potentially unsafe conditions and conduct accident investigations as necessary.
• Continually strive to promote Prose mission and values.

Key Candidate Requirements

• 5-7 years of successful production leadership experience in a manufacturing, distribution or similar environment (direct to consumer business is a plus).
• Ability to multitask and prioritize work, while remaining detail oriented.
• Adept at the ability to motivate others in a deadline driven environment.
• Proven history of owning quality and efficiency KPIs and driving them in a positive direction.
• Experience effectively training manufacturing associates and making sound decisions in a dynamic environment.
• Ability to calmly manage numerous projects simultaneously, meeting all deadlines.
• Bachelor's Degree Preferred

Prose Values

Intentional Inclusivity

• We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community.
• We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.

Connected Collaboration

• Our strength as a group will outlast our efforts as individual contributors. With offices across countries, staying inventive and agile deepens our clear vision and consistent communication.
• We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.

Driven, Together

• We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead.
• We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth, making space for new ideas to emerge.

Humanity Always

• We assume good intentions in every interaction, keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious benevolence, authenticity and fellowship.
• We operate with the intention of preserving resources, creating an environment we can all live in – for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.

Perks & Benefits:

Prose fosters inclusivity, learning, and diversity within our teams and workplace. Just as we celebrate unique beauty, every team member is encouraged to show up as their full self. In addition to creating an environment where all individuals feel welcome, we offer benefits that include:

• A competitive and flexible PTO policy
• Competitive compensation package
• Company sponsored health care plan (medical, dental and vision plans)
• 401k + matching
• $125 monthly wellness allowance
• FSA and commuter benefits
• Snacks and vending machine available on site