Technician

Duties will entail:

• Do inward quality control of laptops also known as ELS (Entry level screening) identify & record the problems (20%)
• Update the operations supervisor on the ELS condition of the computers (laptops/desktops) and advise on a plan on how to refurbish them and the requirements of the parts and spares to refurbish them (10%)
• Refurbish the laptops using required spares and parts like replacing or upgrading Hard Drive or RAM or screen or keyboard or batteries, upgrading software & cosmetic like applying a vinyl sheet on top to make it look better (40%)
• Doing Quality Assurance checks to ensure the laptops/ desktops refurbished are up to the internal quality requirements and meeting customer requirements (20%)
• Maintaining a record of all the laptops and changes done on them while refurbishing like the serial number of laptops, any license keys used or allocated, and any spares used on them (10%)