Senior Site Reliability Engineer

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

As one of our Site Reliability Engineers, you will be 100% hands on with both infrastructure and software development. We operate a multi-region, active-active content serving platform that serves upwards of 8 Billion requests daily with a mixture of ingenuity, attention to detail, off the shelf components, and custom software. Come and help us scale to 16 Billion requests per day and beyond.

Responsibilities:

• Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
• Build, maintain, and support core applications
• Build and operate our core internal observability platform
• Monitor our systems for capacity, performance, and troubleshooting issues
• Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients

Qualifications:

• Experience in Site Reliability or Software Engineering, building and maintaining scalable, resilient services.
• Building the tooling and automation to manage those services, as well as investigating system and application metrics to diagnose and resolve performance issues.
• 4+ years experience as an SRE or Software Engineer, with a focus on Cloud platforms. We use AWS.
• Experience building and operating large scale observability platforms. We use Prometheus, Thanos, Loki and Tempo.
• Experience and willingness to operate in an on-call environment, evaluating and improving monitoring and alerting systems, and developing run books to investigate and debug issues. Every member of the SRE team does a week long on-call rotation every 5 to 6 weeks.
• Strong experience with infrastructure as code tools. We use Terraform and Chef.
• Strong experience with operating Kubernetes and running workloads on it. We use EKS.
• Familiarity with one or more high level programming languages and a willingness to learn. We use NodeJS, Golang, Ruby, Python, Bash and Shell scripting.
• Linux experience (Ubuntu/Debian)

The base pay range for this position is $165,000 - $195,000 yearly. The base pay offered may vary depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.