Payments Manager- GULF & EU

Ready to learn more about us?We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the rootWe believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNAAs a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impactOur vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAMTrendyol's Core Commerce Division strategically unites and transforms commerce into a journey of innovation, efficiency, and growth. At the heart of Trendyol's operations, our Core Commerce Team drives our commercial strategy, charting a course towards sustainable development and profitable growth.

Within this framework, our umbrella encompasses Category, Category Planning, Project Development, Marketplace, Services, International Fashion, and Global Platform teams, each a vital cog in our commercial strategy.

We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

YOUR MAIN RESPONSIBILITIES

• Define and execute the payment collection strategy for Trendyol’s EU and Gulf markets, ensuring alignment with our broader business objectives.
• Develop an optimal payment acceptance structure by identifying key payment methods and understanding market-specific customer behaviors.
• Select and manage relationships with payment partners (including fintech companies, banks, and payment schemes), ensuring these partnerships align with Trendyol’s financial and operational goals.
• Negotiate and close payment partnership agreements to secure advantageous terms with key stakeholders across the EU and Gulf regions.
• Collaborate with the product and tech teams to ensure seamless development and technical integration of payment solutions, enhancing user experience and operational efficiency.
• Continuously identify process improvements to optimize payment operations, streamline transaction processing, and ensure maximum customer satisfaction.
• Monitor and analyze key payment metrics, using insights to drive further enhancements and innovations in the payments space.

QUALITIES WE'RE LOOKING FOR

• Min.8 years of experience in payments roles (business functions like strategy, CEO office, chief of staff, business development, partnership management, campaign management, product ownership, CRM)
• Bachelor's or Master’s Degree from a reputable university preferably in Engineering, Management, Business, Economics and other quantitative studies,
• Excellent communicator who can build relationships with a diverse set of stakeholders,
• Extremely versatile, dedicated to efficient productivity,
• Proven ability to negotiate with partners,
• Excellent knowledge of the payments/fintech industry,
• Detail-oriented with analytical problem-solving skills,
• Good business acumen & curiosity, including skill in understanding the business, competition, and growth opportunities,
• Proficient in using Microsoft Office applications