Director, TW Instock - Global Sourcing

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-trillion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in ecommerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Description:

The Taiwan team is super excited to bring the assortment, price, and convenience of Coupang to customers in Taiwan. As we rapidly scale this highly visible new market, we are looking for smart and driven leaders who want to solve tough problems at speed to make a meaningful impact on the lives of customers and vendors in Taiwan. The Global Sourcing Instock team is a critical component of this goal by procuring and managing globally sourced inventory to build and maintain new selection while controlling costs such as overstock. This primarily includes goods sourced from Coupang in Korea as well as suppliers in other countries. The team works closely with cross-functional teams including business/vendor managers, sourcing, supply chain, product, program and finance to deliver a world class e-commerce shopping experience.

What you will do:

• Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place.
• Define the strategy and goals for the team.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed.
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up.
• Partner with Coupang Korea and global vendors at the right cadence to optimize metrics such as lead-time, and fill-rate.
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities.
• Lead and develop a team of inventory management planners and contract workers.

Qualifications:

• 10+ years of relevant work experience in the areas of Global Sourcing, Ordering, Procurement, Inventory Management and Supply Chain.
• Bachelor’s degree in Supply Chain-related fields, masters degree preferred.
• Demonstrated ability to partner with vendors to deliver business results.
• Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.
• Passion to grow and take on increasing responsibility and challenges.
• Ability to set high standards and drive others to excellence.
• Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus.
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Experience collaborating with Sourcing, Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.