Staff Product Manager - Marketplaces

Role Overview

We are seeking a Staff Product Manager who will own key consumer and partner experiences of ID.me Marketplaces products. We are a mission driven team focused on serving people who serve our communities such as Veterans, Teachers, First Responders, and Nurses. If you are looking to lead a high growth mission driven consumer marketplace, this is the place for you.

Responsibilities

• Independently drive product strategy, roadmap and execution
• Empathize with users and understand their needs
• Break down problems using first principles thinking
• Develop ID.me Marketplaces product vision and strategy
• Define Key Performance Indicators (KPI) for your product
• Write high quality, detailed requirements documents
• Prioritize features using data and insights
• Develop program plans that incorporate interdependencies between functional areas
• Conduct market research for expansion into new markets and vertical segments
• Collaborate with cross-functional leaders to ensure the commercial success of ID.me’s products
• Operate a high-performance organization.
• Hold high standards, continually synthesize the situation, and anticipate risks.

Ideal Qualifications

• 5+ years of consumer marketplace/e-commerce experience
• Proven track record of launching and scaling “zero to one” products as well as driving innovation and growth for mature products
• Ability to drive clarity where there is ambiguity
• Strength in applying processes in a fast-paced environment while maintaining room for flexibility and quick iterations
• Thought leader with successful track record of communicating effectively with senior leadership
• Undergraduate degree in business, economics, engineering, computer science, or similar discipline
• Strong oral and written communication skills
• MBA preferred but not required

The ideal candidate will thrive in the following culture:

• Obsession for building quality products
• Fast-paced environment with changing priorities and shifting gears
• Must be a team player with a strong, self-managing work ethic
• Must be a self-starter with a passion for technology, learning and continuous improvement