Telesales Senior Executive

A telecalling sales executive is responsible for reaching out to potential customers via phone to promote and sell products or services. Their key duties typically include:

Lead Generation: Identifying and reaching out to prospective clients through cold calls or following up on leads.

Product Knowledge: Understanding the products or services being sold in order to effectively communicate benefits and answer questions.

Sales Pitch: Developing and delivering a compelling sales pitch tailored to the customer's needs.

Customer Relationship Management: Building and maintaining relationships with clients to encourage repeat business.

Handling Objections: Addressing any concerns or objections from potential customers to facilitate a sale.

Sales Targets: Meeting or exceeding monthly or quarterly sales targets and performance metrics.

Documentation: Keeping accurate records of calls, customer interactions, and sales progress in a CRM system.

Team Collaboration: Working with other team members to strategize and share insights on improving sales techniques.