Operational Development & Excellence Professionals

Ready to learn more about us?We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the rootWe believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNAAs a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impactOur vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAMIf you want to feel the heartbeat of Trendyol, you’re in the right place! The Operations Team manages end-to-end operational activities and development processes in the competitive marketplace. Within the Operations Team, there are six main focused disciplines: Planning, Analytics, Cost & Charge, Fulfillment Operations, Operational Excellence, Seller and Delivery Operations, Warehouse Design, and Business Intelligence.We are all working towards the same purpose: to create a positive impact in our ecosystem by enabling commerce through technology.

We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

Your Main Responbilities

• Monitoring key performance metrics and executing project plans with teams to improve business processes and functions
• Providing solutions and developments according to operation and business needs by owning it end-to-end from design to implementation
• Bringing new insights into way of doing business, by brainstorming activities based on numerical analysis and reports
• Raise awareness and maintain the culture of continuous improvement
• Having business judgement and good instincts while working closely with technology teams
• Working as part of a data-oriented and multifunctional team

Qualities We're Looking For

• University degree (BSc or MSc) in Industrial Engineering or related engineering background
• Minimum 2-3 years of experience in business and operations development, project management (E-commerce logistics experience is a plus)
• Excellent level of written and spoken English
• Passionate to work with multiple departments (e.g. tech, ops, finance, delivery, customer exp)
• The ability to communicate clearly and effectively with stakeholders, with strong cross-team coordination skills
• Strong sense of analytical thinking, result-oriented and eager to learn
• Excellent at Excel and SQL is a plus