Machine Learning Engineer (Coupang Play)

About Coupang Play

Coupang Play is a streaming service provided to Coupang WOW Members offering a diverse lineup ranging from original content, TV series, movies, and sports, to kids and families. Coupang Play always has something for everyone to enjoy at home on the go.

Coupang Play is available on any mobile device, tablet, Apple TV, PC (Chrome, Safari, Edge), as well as Smart TV and Android TV. Coupang Play's original content feature outstanding, well-made scripted and unscripted series such as "Boyhood," "Anna," and "SNL Korea." We strive to enrich our content library to continually create exceptional viewing experiences for our customers.

If you like to work on cutting-edge issues and solve complex problems, join us in our journey to creating services that meet the needs of and create value for our customers.

Role Overview

As a Machine Learning (ML) Engineer at Coupang Play, you will work on our large and increasing catalog of content including streaming video on-demand titles, live events, as well as transactional video on-demand titles. You will use your computer vision, computer audition, language modeling, and generative AI skills to help automate content creation and media processing workflows including subtitle authoring, title synopsis generation, and generation of marketing assets such as title artwork; as well as power search experience on our application. You will also mine large amounts of playback data to gain insights from OTT subscriber behavior; create data jobs to generate machine learning features; as well as build, train and improve new or existing models. You will work closely with our Product and Engineering teams to specify and develop our media processing workflows as well as user facing experiences such as search.

What You Will Do

• Accelerate throughput for our media processing workflows by developing models for problems including but not limited to artwork generation, subtitle authoring and synopsis creation
• Identify opportunities and make improvements to our content search experience
• Develop data requirements and coordinate with relevant engineering and business teams to setup data collection as well as to validate data
• Develop necessary features for models using the collected data and train relevant models using scientific tools and coding
• Integrate model inference implementations into our production systems
• Setup necessary testing requirements for the models in production, including A/B testing. Analyze results to gather insights about model performance

Basic Qualifications

• Bachelor’s degree in Computer Science, Electrical Engineering, Statistics, Mathematics, or related field
• 4+ years of experience in building ML products
• Proficiency in Deep Learning frameworks (e.g. PyTorch, Tensorflow, or Keras)
• Computer vision, computer audition, or language modeling skills
• Strong statistical background, for example, in experimentation and modeling
• Deep product sense, self-starter and ability to drive research projects
• Excellent communication skills including aptitude for sharing methodologies and results with cross-functional stakeholders

Preferred Qualifications

• MS or PhD in degree in Computer Science, Electrical Engineering, Statistics, Mathematics, or related field
• Experience building recommendation and personalization systems
• Experience with AWS or other cloud platforms
• Experience in software engineering and working with product engineering teams

Recruitment Process and Others 

Recruitment Process 

• Application Review > 1st Virtual Onsite Interview > 2nd Virtual Onsite Interview > Final Virtual Onsite Interview > Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.    
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.    
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 
• https://www.coupang.jobs/en/privacy-policy/

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