Manager, Learning and Development

Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a world-class technology solution that creates an experience of delight and ease for physicians, and that our users love.

The Learning and Development Manager will be responsible for designing, implementing, and overseeing comprehensive manager training and development programs across the organization. This role involves assessing training needs, creating engaging learning materials, and facilitating impactful training sessions that enhance managerial skills, leadership capabilities, and overall performance. You will collaborate with senior leaders and key stakeholders to ensure our learning and development strategies align with organizational goals and foster a culture of continuous improvement. This is a remote-based position.

Key Responsibilities:

Manager Training Program Development:

• Design, develop, and deliver manager training programs and workshops tailored to a wide range of people leaders, including new managers, mid-level managers, and senior leaders. You will also create and deliver content aimed at developing leadership behaviors in our individual contributors.
• Facilitate training sessions, workshops, and asynchronous content, both in-person and virtually, using engaging methods and interactive techniques.
• Provide coaching and mentoring to managers to reinforce learning and support their development.
• Engage and motivate individuals and groups.
• Collaborate with other departments and stakeholders to ensure training programs are integrated with overall organizational initiatives.
• Conduct needs assessments to identify skills gaps and training requirements for people managers.
• Analyze training effectiveness through feedback, assessments, and performance metrics to continuously improve program content and delivery.
• Establish clear and measurable learning outcomes for all content created.
• Solve problems and troubleshoot unique situations.

Leadership and Career Development:

• Partner with senior leadership to identify development needs that align with the company's strategic goals and values.
• Collaborate with People Ops, Talent Acquisition, Enablement and business leaders to identify learning needs and develop solutions that support organizational goals.
• Foster a culture of learning and continuous improvement within the organization.
• Support succession planning and career development initiatives by identifying and nurturing high-potential people leaders.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or related field - Master’s degree or relevant certifications preferred
• Minimum of 5 years of experience developing and leading L&D programs with a focus on manager training and leadership development
• Proven track record of designing and delivering effective training programs to a remote employee base
• Strong knowledge of adult learning principles and instructional design methodologies
• Excellent facilitation, presentation, and communication skills
• Analytical skills to measure and report on training effectiveness and ROI
• Ability to work collaboratively with diverse teams and stakeholders
• Proficiency in learning management systems (LMS) and other training tools
• Proven project management and organizational skills

Salary: $90,000 - 100,000/yr USD

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.