Client Service Intern

Overview

The Intern will work alongside Associates, Research Manager and Project Managers in the Client Service team to support them with delivery on multiple projects in different industries. If you enjoy learning about different industry sectors and the opportunity to hone your communication and interpersonal skills; then look no further.

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint

What You’ll Do:

• Data entry and updating of the CRM database
• Assist in onboarding administration and compliance of top industry subject matter experts into the Guidepoint network
• Assist the team with other administration and/ or operational tasks
• Coordination of phone consultation sessions for subject matter experts
• Assist with occasional industry research across multiple sectors based on project needs in the team
• Assist the Client Service team with their outreach strategy to approach relevant subject matter experts
• Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint colleagues

Experience You will bring:

• Currently pursuing a Bachelor’s degree
• High level fluency in Japanese and English
• Able to work at least 3 days a week (flexible for it to be full days or half days) and ideally a minimum of 25 hours each week
• Previous internship, volunteering or extracurriculars

Skills You will learn:

• Project/Time Management
• Innovative / Strategic Problem Solving
• Public Speaking/Elevator Pitches
• Business acumen

What We Have:

• Hybrid work environment
• Casual and entrepreneurial work environment
• Social and team-building events
• Central office location in Marunouchi, located near Otemachi and Tokyo stations

Interview Process:

• Meet your Guidepoint Recruiter!

  • Initial Candidate Screen

• Meet the Guidepoint Teams!

  • Hiring Manager Interview
  • Hiring Team Interview

• Interview Process Outcome

ABOUT GUIDEPOINT:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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