Senior Backend Engineer - Portugal

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the role:As a Senior Backend Software Engineer, you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value on top of voice.Best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job.

Quality, excellence, and agility drive our delivery processes and you will help us level these up.

Using a variety of back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, ...).

Your mission @ Aircall:

• Participate in requirements analysis to help with providing the right technical and business solutions for our customers
• Have key responsibilities within the design, architecture, and end-to-end delivery of key modules
• Write clean scalable code and test and deploy applications and systems
• Revise, update, refactor, and debug code
• Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients
• Involvement in product and platform performance optimization and live site monitoring
• Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
• Mentor team members

A little more about you:

• You have at least 6+ years of experience in back-end development in a large scale, typed language, with experience in Typescript, with a focus on delivering for security, scalability, availability, and performance
• You will have worked extensively with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon
• You can talk easily and spontaneously about most of the offerings on AWS, when to use them, and how, and can explain to junior engineers.
• You have experience working with serverless services using infrastructure as code like CloudFormation or Terraform.
• Security is at the forefront of your mind in everything that you do.
• And last but not least, if you have experience working with GraphQL it will be a huge plus!