System Engineer

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Job Description:

As a Management System Engineer, you will be responsible for designing, implementing, and maintaining our laptop endpoint monitoring tool. You will work with cross-functional teams to ensure the reliability and performance of our systems. Your expertise in Grafana, PowerShell, Shell Script, and SQL will be crucial in optimizing our monitoring and management processes.

In this Role, you will get to:

• Configure, implement, and maintain Telegraf & OTEL collector
• Develop, maintain and update Grafana dashboards
• Create and update database queries using multiple data sources
• Automate tasks and processes using scripting
• Collaborate with cross-functional teams to ensure system reliability and performance
• Work with teams to gather dashboard requirements and required metrics
• Document system configurations, processes, and procedures

What You’ll need to Succeed:

• Bachelor’s degree in Computer Science /Information Systems/Engineering/related field
• 1+ years of experience in Data engineering
• Proficiency in creating and maintaining dashboards and visualizations using Grafana
• Advanced scripting skills in PowerShell and/or Shell Script
• Experience with SQL or other database query language
• Problem-solving and troubleshooting abilities
• Good communication and collaboration skills

It’s great if you have:

• Experience with Loki LogQL for log querying.
• Knowledge of PromQL for Prometheus monitoring.
• Familiarity with OpenTelemetry (OTEL).
• Understanding of Azure AD/Entra ID/Intune and Jamf.
• Experience in Management System Development/Integration role.

#bangkok

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.