Manager, Detection Engineering

Who We AreRed Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats. We’re a cyber security company who protects, supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats.

The combination of our market-defining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry. We’re united in our commitment to customers and grounded in our values, which earned us a place on the Forbes Best Start-up Employers 2022 list. If our mission resonates with you, let’s talk.

What We Believe In- Do what’s right for the customer- Be kind and authentic- Deliver great quality- Be relentless

Challenges You Will SolveThe Customer Security Operations (CSO) team continues to push the boundaries of threat detection and response with a unique combination of operations, threat research, and engineering. We have a tight integration with the development team that designs our analysis platform and the Red Canary Threat Detection Engine. We are currently hiring for an empowered people manager actively looking for opportunities to positively disrupt the status quo and improve our product, people, and processes.

The security landscape is always shifting and introducing new adversaries. The Red Canary CSO operates 24/7 to track down threats in data and deliver fast and practical detections to our customers. We analyze signals from our customers on a continuous basis to detect threats on endpoints, in clouds, through networks and emails, and identities.

Your team is on the front line of detection focused on denying cyber adversaries the opportunity to do damage. You’ll be responsible for leading a group of Detection Engineers, working alongside other managers and peer teams, to identify and investigate threats in our customers’ telemetry. This role has the responsibility of managing, coaching, and mentoring highly technical direct reports and championing operational initiatives that make your team most effective in delivering positive security outcomes.

What You'll Do

• Be the leader for our Detection Engineering team; responsible for delivery of timely, quality, and practical threat detections
• Manage, mentor, and coach technical direct reports
• Define and manage operational metrics for reporting to identify improvement opportunities
• Act as a champion for our security operations platform while rallying and leading multiple internal Red Canary resources to create change
• Build and maintain relationships across security operations, community, support, and our customers to ensure the best possible customer experience
• Lead root cause analysis for investigative quality issues and directing next steps to address and prevent recurrence

What You'll Bring

• 5+ years experience working in a Security Operations Center (SOC) or security engineering team with previous people management experience
• Unshakeable desire to mentor, coach, and manage highly technical direct and indirect reports
• Proficiency creating and managing operational metrics that increase team efficiencies and quality
• Experience working within high-pressure environments and acting as an escalation for high-value customers
• Ability to manage effective relationships with organizational leaders and drive initiatives to completion
• Technical proficiency with performing endpoint investigations at scale
• Exceptional verbal and written communication skills
• Practical knowledge of Endpoint Detection & Response (EDR) tools
• Experience with software development, databases, or security automation preferred