Business Development Manager (Fulfillment)

About Ninja

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

Job Description

• Support country head in discussions with sales channels (SG sales head, CSO commercial) to ensure that there are sufficient opportunities that meet the qualification criteria entering the pipeline
• Partner sales channels to understand gaps in product, pricing and TOF strategy to drive improved TOF
• Drive top line growth based on internal and external leads aligned to the fulfilment sales target.
• Own and build sales pipeline to track progress and prioritise opportunities, including providing updates to Country head and Core SG mgmt team
• Engagement with prospective clients to understand fulfilment requirements, and working with internal stakeholders to provide solutions.
• Implement effective sales strategies to accelerate pipeline velocity and drive conversion rates.
• Support country head in strategic sales planning and implementation and support marketing and product development programs, targeted towards existing and new NinjaVan customers.
• Independently prepare, draft and review presentations with customers.
• Lead commercial negotiations with clients, including cross selling various products aiming to push for new wins.
• Work with operations manager to develop cost-based quotations for customers
• Work closely on contract negotiation and engagements between clients and legal team.
• Handle inquiries and perform related duties including ad hoc and fulfilment related tasks as assigned.
• Assess market opportunities and insights to build new segments for potential business growth
• Provide insights and recommendations to inform strategic decision-making and business planning.
• Collaborate with the marketing team to develop promotional materials, presentations, and sales collateral.
• Assist in the development of marketing campaigns and initiatives to support sales objectives.
• Provide input and feedback on marketing strategies based on customer feedback and market insights.

Requirements

• Bachelor's Degree from Any Major
• At least 5 years of extensive experience in sales, business development and marketing
• Experience in 3PL logistics business development or eCommerce logistics is preferred.
• Track record in managing and growing customer portfolio aligned to target given
• Sales/ Business development or account management experience in eCommerce Logistics market
• Strong existing working relationships with clients
• Proficiency in Microsoft Office (Word, Powerpoint, Excel) and Google Workspace (Docs, Slides, Sheets, Forms)
• Proficiency in English (Reading, Writing & Speaking)