Technical Writer - Developer Experience

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a Developer Technical Writer with exceptional writing ability and solid technical competence to provide an engaging developer experience. You're a developer, but you find yourself drawn to writing. You know enough to get yourself in trouble, and you’re curious to learn more. You’re no stranger to developer-help forums because you’ve used them for your own troubleshooting.

What You'll Do

• Research and create high-quality developer-focused content
• Produce REST API, SDK, and SQL-like documentation for a developer audience
• Read and write code examples in curl, JSON, and Java
• Become a product expert and keep up with new features
• Be alert for opportunities to improve the existing documentation
• Ensure that new documentation maintains a consistent style, tone, and approach
• Work closely with software engineers and product development teams

Requirements

• 3+ years of technical writing experience for a developer audience
• Post-graduate degree in technical communication, or equivalent experience
• Excellent communication (written and oral) and research skills
• Experience defining and adhering to editorial standards such as a style guide
• Ability to work independently in a dynamic environment with little direct supervision
• Ability to read sample code and where to incorporate it into documentation
• Experience using and documenting REST APIs, SQL, and/or SDKs
• Basic working knowledge of Git, Markdown, REST APIs, SQL, HTML and CSS
• Comfortable working in the terminal
• Comfortable reading and working with code
• Ability to manage your time effectively when faced with competing priorities
• Ability to work independently with little direct supervision

Nice to Have

• Basic working knowledge of at least one object-oriented programming language, preferably Java
• Experience using JIRA, Jekyll and a CMS
• Working knowledge of the software development process and cloud software
• Experience in an agile software development environment
• Experience in writing for regulated industries

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $70,000 - $110,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.