Lead - Link Key People (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Link supports the life sciences industry to connect with key people to improve research and care. It helps professionals to find the right people for, e.g., clinical trials, education programs, or advisory boards. This streamlined access helps to reduce the time-to-market of important drugs, conduct trials with the most relevant experts in the respective field, and spread information about new treatments to key people in the life science community. You can read more about Veeva Link on our product pages at https://www.veeva.com/products/veeva-link/. As our lead, you will guide and develop a remote team of approximately 40 researchers who identify various data related to Key People while following compliance and quality standards. You will design data production processes and drive process and technology improvements. You are fully responsible for your team's performance (efficiency and quality). To thrive in your role, you are highly motivated to lead and have a "can do" attitude. You are results-oriented, analytical, methodical, and socially skilled. You communicate effectively with managers, analysts, and researchers. We care about a great cultural fit. You should enjoy working remotely and at speed in multi-cultural teams. If you are excited about leadership and operations and working for a fast-growing tech company, we are the optimal fit. Overall, this is an exciting opportunity for someone with strong leadership and operational skills to make a significant impact in the life sciences industry.

What You'll Do

• Lead a team of around 30+ researchers
• Implement impactful quality and efficiency projects
• Build a dynamic, proactive, and high-performing team
• Own your team’s KPIs and its performance
• Collaborate with the engineering teams on process automation
• Escalate all risks and incidents early and unambiguously
• Develop a positive team culture of high engagement, excellent quality, and fun

Requirements

• University degree in a business-related field (e.g., business administration, industrial engineering, information systems, operations, and supply chain management)
• Proven knowledge in business process design, management, and optimization
• 1+ year working experience
• Skilled with spreadsheets
• Comfortable working remotely in an international environment

Nice to Have

• Connection with life sciences (education or professional experience)
• Technical skills (e.g., SQL)

Perks & Benefits

• Opportunity to work in a diverse and international workspace
• Personal development budget
• Life insurance
• Charity bonus
• Pension bonus
• Fitness reimbursement