Salesforce Administrator

About the Role

We are looking for a Salesforce Admin that can help us continuously improve and enhance our Salesforce platform as part of our Revenue Systems team, enabling Payhawk’s ambitious revenue organization to achieve operational excellence.

The individual will be responsible for the general administration of the platform and will need to translate business needs into technical solutions, by partnering with various stakeholders and continuously applying their technical expertise.

Responsibilities

• Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices
• Collaborate with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices
• Building and maintaining comprehensive technical documentation
• Communication with key stakeholders in all phases of the SDLC process
• Configuration, monitoring, and troubleshooting of integrations with third-party systems
• Plan, organize, and support User Acceptance Testing
• Monitor user adoption of new and existing features
• Mass manipulation of data in the system
• Research, evaluate, and implement new features/products
• Collaboration with Salesforce and Product developers on CRM-related projects
• Optimize existing builds to reduce technical debt and improve org health and efficiency.

Requirements

• 2+ years of hands-on Salesforce Sales/Service Cloud administration experience
• Profound knowledge of Salesforce’s declarative automation tools, with focus on Record-Triggered and Screen flow
• Deep understanding of Salesforce’s security model
• Excellent relationship-building skills and ability to liaise with stakeholders at all levels
• Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder
• Understanding of general SDLC principles and best practices, including Agile development methodology
• Ability to provide coaching to junior team members and training to users
• Familiarity with Salesforce SOQL, Apex, and HTML would be considered as an advantage
• Data analytical experience/knowledge would be considered as an advantage
• Ability to prioritize and work independently in a dynamic environment
• Excellent work ethic with willingness to accept constructive feedback
• Previous experience with database management or object-oriented programming would be considered as an advantage
• Experience in the fintech/banking industry or a SaaS company would be considered as an advantage.

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Company Mission

Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.

The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.

Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.

The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to improve our environmental and social impact and become B Corp certified. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.

We’re changing the world of payments, and we’re looking for an exceptional team to help us.

About the Role

We have an opening for a experienced and driven Talent Acquisition Partner to take responsibility for hiring across our regional GTM teams. Payhawk is focused on attracting the top talent in the market to join our world-class teams across Europe, your role is to ensure we have our pick of the very best. You will partner close with our managers and senior leaders to ensure a consistent flow of exceptional talent for current and projected business needs. You will drive the end to end process , ensuring that at all touch points we are maintaining our laser focus on high talent density.

Payhawk is a business built on people who believe they can make things better for our customers. Everyone has the autonomy to try their ideas and put their experience to good use.

Responsibilities

• Partner with Managers and Senior Leaders to define, manage and execute end to end recruitment process
• Work closely with Hiring Managers to scope roles and develop a sourcing strategies and tactics to identify the top percentile talent
• Support our team by driving a robust and repeatable process for evergreen hires, whilst designing effective, tailored and intelligent recruitment processes for specific hiring requirements
• Develop a strong instinct and understanding for where we find the top talent via advertising, direct sourcing and embedding yourself in the relevant communities
• Build strong relationships with GTM teams at the site level, creating a positive and engaging workplace. Share trends and insights with the central People teams, influencing global and functional strategy plans

Requirements

• Proven track record of end-to-end talent acquisition from market and talent mapping through to offer management
• Previous experience of collaborating with high performing GTM teams is essential
• Experience of hiring into a high growth, disruptive business where quality is never compromised is essential
• Background of working with internal and external stakeholders up to SVP level to support and shape hiring projects and initiatives
• Data driven with the ability to distill complex talent and hiring data upwards in a concise and easy to action manner
• A strong commitment and solution-oriented approach to solving complex hiring challenges in highly competitive regional markets
• Active listening skills and a natural ability to incorporate gathered insights and information into actionable plans and reports
• Highly proactive nature, with a drive to gather consistent context of the bigger picture and position the value talent acquisition can add to support business objectives
• Technically strong and familiar with most areas of our tech stack including: Greenhouse, LinkedIn Recruiter / Insights, Notion, G-suite including Sheets, Calendly / Zoom
• Language skills are essential given the cross border nature of the role. English and native German language skills are essential.

Company Benefits

• 30 days holiday paid leave
• One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
• Flexible working hours and opportunity to work from home
• Regular team-wide events
• Additional medical care
• MultiSport card fully funded by us
• Company office massages
• Personal assistant service
• Opportunity to use the Payhawk product

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.