Senior Salesforce Administrator

About the Role

We are looking for an experienced Senior Salesforce Admin that can help us continuously improve and enhance our Salesforce platform as part of our Revenue Systems team, enabling Payhawk’s ambitious revenue organization to achieve operational excellence.

The individual will be responsible for the general administration of the platform and will need to translate business needs into technical solutions, by partnering with various stakeholders and continuously applying their technical expertise.

Responsibilities

• Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices
• Collaborate with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices
• Building and maintaining comprehensive technical documentation
• Communication with key stakeholders in all phases of the SDLC process
• Configuration, monitoring, and troubleshooting of integrations with third-party systems
• Plan, organize, and support User Acceptance Testing
• Monitor user adoption of new and existing features
• Mass manipulation of data in the system
• Research, evaluate, and implement new features/products
• Collaboration with Salesforce and Product developers on CRM-related projects
• Optimize existing builds to reduce technical debt and improve org health and efficiency.

Requirements

• 3+ years of hands-on Salesforce Sales/Service Cloud administration experience
• Profound knowledge of Salesforce’s declarative automation tools, with focus on Record-Triggered and Screen flow
• Deep understanding of Salesforce’s security model
• Excellent relationship-building skills and ability to liaise with stakeholders at all levels
• Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder
• Understanding of general SDLC principles and best practices, including Agile development methodology
• Ability to provide coaching to junior team members and training to users
• Familiarity with Salesforce SOQL, Apex, and HTML
• Data analytical experience/knowledge
• Ability to prioritize and work independently in a dynamic environment
• Excellent work ethic with willingness to accept constructive feedback
• Previous experience with database management or object-oriented programming would be considered as an advantage
• Experience in the fintech/banking industry or a SaaS company would be considered as an advantage.

Company Benefits

• 30 days holiday paid leave
• One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
• Flexible working hours and opportunity to work from home
• Regular team-wide events
• Additional medical care
• MultiSport card fully funded by us
• Company office massages
• Personal assistant service
• Opportunity to use the Payhawk product

Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the EU.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status