Retail Fulfillment Associate Manager

Your Role

The Retail Fulfillment Associate Manager is an essential part of the Fulfillment and Logistics Team, and will be responsible for supporting a range of activities including 3PL partner fulfillment management for retail, freight coordination, receiving, B2B shipping, and analysis. The team works collaboratively with all other functions at O Positiv and a broad range of external vendors. The Retail Fulfillment Associate Manager role reports into O Positiv’s Fulfillment Operations Manager. The ideal candidate will be data-driven, analytical, creative, detail oriented, organized, an effective communicator, and highly collaborative.

Responsibilities and Duties

• Support outbound B2B shipping processes to ensure orders are placed and sent on time in full and meeting all SLAs
• Manage freight of inventory from 3PL to B2B partners and track / document all shipment updates
• Manage collection and organization of fulfillment documents for B2B partners (e.g. POS, POD, Receiving Reports) to aid in chargeback disputes as needed
• Support B2B retail set up by building scalable processes and support ongoing processes including EDI
• Support ongoing development and documentation of SOPs
• Run ad hoc strategic analysis and support project management of various key initiatives
• Work collaboratively with all external suppliers to build strong and accountable relationships
• Work collaboratively with Operations, Product, and Finance teams
• Be highly proactive in identifying opportunities to improve performance including cost, quality, and accuracy

Qualifications and Skills

• Experience
  • 3-4 years in CPG / Retail companies with B2B sales channels (title varies on experience)
  • Bachelor's Degree and equivalent work experience in a supply chain / operations or highly analytical role
  • Experience in B2B management, EDI, freight / shipping and 3PL management strongly preferred
  • Startup / e-commerce / supplements experience or passion is a plus
• Interpersonal
  • Ability to manage multiple moving pieces – hard working, organized, and results oriented individual
  • Ability to work effectively with different groups of individuals – a team player
  • Excellent communication and interpersonal skills
  • Logical, structured, and analytical approach to problem solving with strong excel skills
  • Strong time management and prioritization skills
• Additional Preferred Experience and Skills:
  • Analytical-mindset
  • Leadership
  • Organization & Time Management
  • Results-oriented
  • Team Player & Collaborative

Hours and Compensation

The anticipated base compensation range for this role will be $100,000 - $120,000. Compensation and title will be commensurate with the candidate’s experience and local market rates.

• Job Type: Full-time
• Pay based on prior experience
• Position will be based out of Santa Monica, Los Angeles – in person (Mon-Thu in office / Friday remote)

Benefits & Perks

• Flexible PTO, Sick Days, and Wellness Days
• Monthly Social Hours
• Medical, Vision, and Dental Coverage
• 401K with matching
• Monthly Fitness Reimbursement
• An environment of collaboration, high performance, & respect amongst all employees and managers

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