Senior Staff Full Stack Engineer (Ops Excellence)

We’re seeking a Senior Staff Engineer (Full-Stack) to join our team and work on the product that powers our operations team in delivering high-quality home care. As a full-stack engineer, you’ll collaborate with product managers and stakeholders to define, design, and implement solutions that address both immediate needs and long-term goals. This role requires someone who thrives in ambiguity, can tackle technical debt, and delivers innovative products that make an impact.

The ideal candidate is motivated by delivering business value and thrives in environments where systems may vary in maturity. They are comfortable navigating and making thoughtful tradeoffs in complex technical decisions. You will join a small, talented team of passionate engineers, where your contributions will play a key role in shaping the future evolution of our home care operations platform.

Responsibilities:

• Own the end-to-end design and development of features in a full-stack environment.
• Collaborate closely with product management and cross-functional teams to translate business needs into technical solutions.
• Address and navigate technical debt while delivering scalable, high-quality products.
• Drive continuous improvement and innovation within the product space.
• Mentor and guide other engineers, contributing to a culture of technical excellence.

Qualifications:

• Strong proficiency in Python, React, and AWS.
• Proven ability to work through ambiguity and solve complex problems.
• Experience managing technical debt while delivering new features.
• Excellent communication and collaboration skills, with a deep understanding of how to work effectively in a remote environment.
• A commitment to owning work from end to end.

The tech stack you'll work with includes: Python, Thrift, MySQL, AWS, JavaScript, Looker, GitHub, DataDog

About you:

• You thrive in a diverse, cross-functional team, collaborating with people throughout the company
• You enjoy building clean interfaces and connecting them to backend services
• You’ve built and maintained production-grade features in Python, or have transferable experience in common languages like Node.js and are willing to learn Python
• You know how to design relational database models, and have used a relational database at scale
• You’ve been a key contributor to the design and implementation of large, complex projects
• You are comfortable working in and refactoring legacy, monolithic code
• You are a strong communicator, both verbally and in writing
• You have experience building distributed systems and cloud services like AWS, GCP
• You are willing to participate in an on-call rotation in collaboration with our tier 1 support team (about 7 days per quarter)

Your skills and experience include:

• Experience working at a technology startup
• Experience working with an RPC architecture
• You are knowledgeable about microservice architecture and best practices
• You are comfortable with frontend development and have experience with JavaScript frameworks like React
• Experience leveraging observability and monitoring tools like DataDog
• You enjoy mentoring and spreading knowledge to other engineers

Perks & benefits:

• Remote-first work model lets you work from anywhere in the U.S. and occasionally pop into a satellite office
• Competitive salary
• Equity in the company
• Comprehensive medical, mental health, dental, vision, and life insurance
• Employer-matched 401(k)
• Flexible PTO (manager approval)
• Diverse environment
• Monthly stipend to offset home office expenses