Product Management Intern

About Fixit:
Fixit is a pioneering B2B SaaS platform focused on enhancing sales and support performance through AI-powered conversational intelligence. We analyze customer conversations across 500+ languages, providing actionable insights that optimize sales and customer interactions. With real-time feedback via our virtual trainer, Fixit is transforming how businesses engage with customers.

We’re looking for a proactive and innovative Product Manager Intern to join our team and contribute to scaling a cutting-edge product that’s redefining customer communication.

Key Responsibilities:

• Support Product Roadmap Execution: Assist in defining and executing the product roadmap by gathering insights from customer conversations, feedback, and market research.
• Collaborate Cross-Functionally: Work closely with teams in engineering, data science, and marketing to align product development with company goals and customer needs.
• Analyze Customer Feedback: Leverage Fixit’s conversational intelligence data to identify key pain points and opportunities for improving our platform.
• Competitive Analysis: Stay updated on industry trends and competitor offerings to ensure Fixit’s product stays ahead of the curve in conversational intelligence.
• Feature Development: Contribute to ideating and developing new features, focusing on expanding our multilingual capabilities and enhancing the real-time virtual trainer’s effectiveness.
• Testing & Iteration: Participate in user testing and ensure the quality of new features, tracking performance and engagement post-launch.
• Document and Report: Maintain detailed product documentation and communicate updates to stakeholders, ensuring seamless integration across teams.

Qualifications:

• Currently pursuing a degree in Business, Engineering, Computer Science, or a related field.
• Strong interest in AI, SaaS, and product management.
• Excellent analytical and problem-solving skills, with an eye for detail.
• Effective communication and teamwork skills.
• Ability to manage multiple tasks in a fast-paced, dynamic environment.
• Familiarity with Agile methodologies and product management tools (Jira, Trello, etc.) is a plus.

What You Will Gain:

1. Real-World Product Experience: Get hands-on experience working on a cutting-edge AI-driven SaaS platform in the conversational intelligence space.
2. Impactful Projects: Contribute directly to scaling Fixit’s unique features like multilingual support and real-time virtual training, shaping the future of customer interactions.
3. Cross-Functional Exposure: Collaborate with various departments, gaining insight into how a B2B SaaS company operates and scales.
4. Learning and Mentorship: Work alongside seasoned product managers and AI experts, receiving guidance and feedback throughout your internship.
5. Understanding of B2B SaaS: Deepen your knowledge of the B2B SaaS market and how AI can revolutionize sales and customer support processes.