Strategic Consultant

We believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in – from recruiting to on-boarding, we make software to help every company be great at hiring.

Greenhouse is looking for a Strategic Consultant to join our team!

The Strategic Consultant owns Greenhouse's largest and most complex paid strategic enablement engagement via Professional Services. You will be an integral member of the Customer Success and Professional Services teams, accelerating Greenhouse-led implementations and conducting system audits, strategic advisement, reconfigurations, and change management.

High proficiency with Greenhouse Recruiting is only part of the skillset we're looking for. A successful candidate will be skilled at distilling complex needs into digestible workflows and feels comfortable inspiring decision-makers to action.

Who will love this job

• An organized multitasker - you can handle multiple complex engagements simultaneously and never lose sight of detail and organization in the process
• A collaborative teammate - you work with both internal and external stakeholders to drive the success of projects
• A strategic thinker - you're an expert in all things Greenhouse and Talent Acquisition best practices and policies, and use your knowledge to advise and provide clear and actionable recommendations
• A creative builder - you see the gaps in processes and actively work to optimize documentation, resources, people, tools, workflows, etc.
• An advocate - you turn customers from passive users to active champions of our product

What you’ll do

• Work strategically with our largest and fastest-growing customers to help upgrade their workflows, systems, configurations, and recruiting strategies
• Build documentation and playbooks to standardize consulting engagements and processes
• Strategize and oversee the Professional Services lifecycle of multiple projects at a time
• Partner with customers for specific lengths of time to advise, educate, and facilitate changes based on your recommendations
• Engage in change management and evangelism
• Conduct account and workflow audits, including detailed recommendations

You should have

• Extensive Greenhouse or ATS knowledge
• Project management experience
• Experience helping to build internal program and process improvements
• Excellent verbal and written communication skills; assertive, strategic, and thoughtful
• Demonstrated ability to manage and work well on a team, and adapt to a constantly changing environment with competing priorities
• Demonstrated ability to effectively facilitate workshops with large audiences driving toward consensus and decision-making
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here.

The national pay range for this role is $93,900 - $140,900. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.

Who we are

At Greenhouse, we celebrate having a diverse group of hardworking employees and it hasn’t gone unnoticed. We’ve won numerous awards including Inc. Magazine Best Workplace (2018-2022), Glassdoor #1 Best Place to Work, Forbes Cloud 100, Deloitte Technology Fast 500, Inc. 5000, Crain’s Best Places to Work NYC, Fortune’s Great Place to Work (2019 - 2022), and Mogul’s Top 100 Workplaces for Diverse Representation (2022). We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey. From day one of our interview process to executive "Ask Me Anything" sessions, we consistently cultivate an inclusive environment.

Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 13 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time, depending on tenure, and exempt employees have unlimited paid time off (PTO). For Ireland-based employees, we offer 25 days' vacation and an employer matching pension program.

Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we’re committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we’re increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we’re building a team to face the world’s increasingly complex and diverse hiring needs.

Want to learn more about our interviewing process? Check out our interviewing at Greenhouse page

**We are a distributed company and do our best work where it works best for us - as individuals and as teams. Our regional headquarters are based in New York (North America) and Dublin (Europe), but our employees are distributed across the US, Canada, and Ireland.**

Our Talent Acquisition (TA) team at Greenhouse has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates’ personal and financial information. Please note that any communication from our hiring teams at Greenhouse regarding a job opportunity will only be made by a Greenhouse employee with an *@greenhouse.io** email address. We would never ask you as part of our interview process to provide personal or financial information, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you believe you’ve been a victim of a phishing attack, please mark the communication as “spam” and alert us right away at [email protected].*