Relationship Manager

Position Title- Relationship Manager

CTC- 3.5 LPA

Experience- 1-2 yr

Location- Mumbai

Working mode- On-site

Skills- Stock Broking, sales, Knowledge of Investment, Lead Generation

Qualification- Any Graduation or B.com/BBA

PRIMARY RESPONSIBILITIES

SALES

❖ Calling on fresh leads generated from various sources to offer full range of Jarvis

products/subscriptions.

❖ Upsell/Cross-sell – Approach existing customers and explore the possibility of offering add-ons or

alternative subscriptions to boost sales

❖ Renewals - Calling Customers before the end of their tenure to understand their journey and

ensure maximum retention.

❖ Follow calling scripts and probe to understand and target the needs and interests of customers

❖ Maintain call logs, MIS and reporting details regarding calls.

SERVICE

❖ Addressing the customer queries with timely responses, and collecting reviews and ratings for the

service.

❖ Coordinating with the back-end team and making any necessary developments on the app or

portal and also help identifying the bugs.