Senior Analyst, Calls

This role is ideal for someone who loves working with data, solving complex problems, and making a measurable impact. Analysts are not just a reporting function at EverQuote; they lead cross functional projects and data-driven decision-making, the core of our operational philosophy as we revolutionize how people shop for insurance.

As a Senior Analyst on the Calls team, you will be an integral part of a fast-growing area of the business. We are looking for someone with analytical ability, an interest in understanding complex business and marketplace dynamics, and the enthusiasm to make an impact. We are not looking for someone to generate Excel reports and PowerPoint presentations. We need smart, quantitative people to rip through data and find opportunities that will help us grow.

What you'll do:

• Be a data-driven analytics leader, responsible for leading and executing analytics initiatives to scale and improve our consumer-initiated calls program (one of the highest-visibility initiatives across the company!)
• Identify trends and opportunities in our calls workflow, and collaborate with product, engineering, and data science teams to bring the changes to life
• Figure out how best to align supply and demand in our marketplace so that we’re driving high quality experiences for both consumers and agents
• Leverage your technical skills to automate operations, reporting, and modeling

Who you are:

• Strong analytical mindset with a degree in Statistics, Mathematics, Economics, Computer Science, related field, OR demonstrated analytical and technical experience
• Entrepreneurial spirit with a strong sense of urgency and accountability
• Proficient in data analysis and with an understanding of statistics; capable of using data to tell a story and drive change
• Expert in SQL and comfortable with database structures (a must!)
• You might know a programming language such as Python (a plus!)
• You are a team player and have the ability and desire to collaborate effectively
• Previous experience in insurance, call center operations, or performance marketing is a plus

About us:

EverQuote (Nasdaq: EVER) operates the largest online marketplace for insurance shopping in the United States. We make insurance shopping easy, efficient and personal, saving consumers and providers time and money. Our goal is to reshape the way consumers shop and improve the way insurance providers attract and connect with customers as insurance shopping continues to shift online.

EverQuote is committed to building an equitable, diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or veteran status.

We get it. Requirements can sometimes hold people back from applying to a job, but don’t let that be the case here. If you believe you have the skills it takes to elevate this role, team, and company, we encourage you to apply for this role.