Sales Director

*Job Title: *Sales Director

Location: New York, NY, Houston, TX, Fort Lauderdale, FL

Company: Kapture CX

About Us:
Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a help desk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support. In US, some of our major clients are Sunrise Energy Holdings LLC, Aldo, Bath & Body Works, Burberry, Calvin Klein, Coca Cola, Diesel, Exxon Mobil, Faber, Hamilton, Jockey, KFC, Margaritaville of the Seas, Philips, Reliance, Stanley Black & Decker, TATA, Tommy Hilfiger, Unilever, Victoria's Secret, Walmart etc.

Job Description:
We are seeking an experienced and dynamic Sales Director to join our team. The ideal candidate will have a proven track record in selling software solutions, with at least 6 years of experience in the industry. Experience in the energy sector is highly desirable. This role offers significant growth opportunities and reports directly to senior management.

Key Responsibilities:

Identifying Opportunities: Researching and identifying new business opportunities - whether through partnerships, alliances, new markets, or new products/services.
Market Research: Conducting market research to understand trends, customer needs, and competitor activities to position the company effectively.
Building Relationships: Establishing and maintaining relationships with potential clients, partners, and other stakeholders to expand the company's network and enhance its reputation.
Sales Strategy: Developing and implementing strategic sales plans to achieve growth targets and expand the customer base.
Negotiation and Closing Deals: Negotiating contracts and closing deals with clients or partners to achieve mutually beneficial agreements.
Stakeholder Management: Collaborating with other departments such as marketing, product development, and operations to ensure alignment and support for business development initiatives.
Proposal Development: Preparing proposals, presentations, and pitches to prospective clients or partners.
Monitoring Performance: Monitoring and analyzing sales and marketing metrics to measure the effectiveness of business development efforts and adjust strategies as needed.
Market Intelligence: Gathering market intelligence and providing feedback to the organization on market trends, competitive activities, and potential opportunities for innovation.
Strategy Development: Contributing to the development of overall business strategy based on market trends, competitive landscape, and company goals.
Risk Management: Assessing and managing risks associated with new business opportunities and partnerships.

Qualifications:

Minimum of 6 years of experience.
Prior experience in the energy and utility sector is a significant advantage.
Proven track record of meeting or exceeding sales targets.
Strong understanding of the sales process, from prospecting to closing deals.
Excellent communication, negotiation, and presentation skills.
Ability to build and maintain strong client relationships.
Strategic thinker with the ability to analyze market trends and develop effective sales strategies.
Self-motivated and results-driven with a proactive approach to work.

*Note: *This job description is not exhaustive and may be supplemented as necessary to meet the evolving needs of the organization.