Specialist – Regional management office (Tokyo)

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

ABOUT REGIONAL MANAGEMENT OFFICE TEAM:   

Our Regional Management Office team develops business and executes the strategies and exciting projects with supply management team in a fast-paced environment to ensure that accommodation partners have sustainable, long-term relationships with Agoda.

Agoda’s Specialist – Regional Management Office (RMO), your main objective will be to fully support our Business Development Manager who meets our hotel partner to accelerate their business performance at Agoda. Your supporting coverage will be to set up variety of Agoda’s products and services on our extranet for the partner, communicate with internal departments to execute operational tasks through our communication tool and report to Business Development Manager on timely-manner basis.

RESPONSIBILITIES:

• Assist Business Development Manager to manage their hotel partner account in their daily life
• Set up selling rate, availability, room type and promotion/channel discount. Sometimes to train our hotel partners to work on them
• Troubleshoot on accounting, allotment, voucher, room mapping by communicating with internal departments via some of communication tools/ticket system
• Follow up existing troubleshooting tasks until get them done
• Extract data set from our system data base upon request from Business Development Manager
• Create a report and share with Business Development Manager on necessary basis
• Manage other administrative and operational tasks on ad-hoc basis

MINIMUM QUALIFICATIONS:

• Fluent/Native Japanese language skill
• Sufficient level of writing and reading English skill
• Sufficient level of Excel control (pivot, vlookup etc.) and data extraction skill
• Strong “Ownership” mindset to get things done by the end
• Be always in “Move fast” mindset

PREFERRED QUALIFICATIONS:

• Knowledge on OTA industry, B2B wholesaler and BedBank
• New graduates are welcome to apply

#Japan #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.