Software Development Engineer VI - Wallet Profiles Team

Role Overview

We are seeking a Software Development Engineer VI-Wallet Profile Team that will be pivotal in shaping the digital account experience for over 100 million members. This team is tasked with managing the entirety of the members' accounts, encompassing Member Data Management & Lifecycle, Profiles & Personas, and Linked Accounts. Within the wallet metaphor, it represents the digital counterpart of your physical wallet. Your work with the team has direct engagement with members through their accounts, enhancing user satisfaction and trust. Additionally, your role is crucial in maintaining the integrity of member data and ensuring compliance with regulatory standards through diligent data management.

This role sits in Mountain View, CA and has an onsite component of 5 days per week onsite.

Responsibilities

• Set the architectural vision and technical roadmap for the ID.me Wallet - owning all parts of the application stack and being the technical leader for 20+ engineers
• Transform ID.me Wallet into a personalized experience for the 100+ million ID.me user base through content recommendation algorithm design across the full suite of Wallet touch points - web, app, email
• Lead A|B experimentation to vet hypotheses and analyze the results. Synthesize learnings into future experiments
• Develop, articulate, and iterate a a long-term vision, and deliver impactful results through key milestones (i.e., days/weeks vs months), having a high bias for action
• Raise the bar for technical excellence, engineering best practices, testing strategies, and distributed system design through pairing, mentoring, architecture / code reviews, technical presentations, and leadership of knowledge sharing sessions
• Exert significant influence on the overall vision and long-term goals of the company by co-leading roadmap planning with engineering and product leadership
• Own deliverables end to end through both committing quality code and overseeing the work of others, with the judgment to know which is appropriate

Minimum Qualifications

• 10+ years developing web applications using Java, Ruby, Javascript, Go, Python, or C++
• 3+ years of machine learning (ML) experience, including designing ML systems, leveraging ML toolsets, or building models based on existing ML techniques, preferably in the personalization domain in a B2C product
• Experience with GDPR compliance and an understanding of CCPA
• Experience with data retention and data governance
• A proven track record of successfully building and owning distributed systems and services at scale by incorporating containers, cloud native services, and infrastructure as code driven tooling.
• Proven ability to lead a team through up-leveling its automated testing skills and postureExperience moving an organization forward in best practices around tracking, observability, monitoring, and alertingDeep understanding of web technologies, frameworks, programming design patterns and paradigms, and APIs
• Mastery of databases, queues, and caching systems in a cohesive architecture with experience using various technologies in the right circumstances and the ability to communicate tradeoffs

Preferred Qualifications

• Strong leadership and mentorship abilities with exceptional oral and written communication skills, and a self-managing work ethic
• Strong understanding of A|B testing strategies with the ability to design experiments, debug anomalies, and interpret results
• Experience working in a startup environment
• Experience working with Ruby on Rails
• Experience with account management and user data preferences specifically with data lifecycle management.
• Experience with Hashicorp Nomad/Vault/Consul/Terraform
• Experience using automated deployment and verification strategies
• A passion for automated testing as a lever to increase quality and predictability for the entire ecosystem

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