Operations Analyst- Licensing (Part-Time) - US Based

About Certify:
We are on a mission to change how the US healthcare industry deals with provider data. Our goal is to reduce the cost of healthcare by streamlining access to provider data and reduce administrative and regulatory burden on healthcare organizations.

Certify is revolutionizing the healthcare industry by laying the infrastructure upon which the next generation of provider-centric applications (network adequacy, accuracy, provider utilization, etc.) will be built. As innovative digital health plans and provider care models continue to scale and challenge traditional care models, the need for a centralized data infrastructure has never been greater. Our platform will support the future of healthcare innovation by becoming the source of truth of provider data, and making that data easily accessible and actionable for the entire healthcare ecosystem.

We have built an API-first, UI-agnostic, end-to-end provider network management platform automating licensing, enrollment, credentialing, and network monitoring. With direct integrations into 100’s of primary sources, we are uniquely positioned to enhance visibility into the entire provider network management process. Our team has more than 25+ years of combined experience building provider data systems at Oscar Health and are backed by top-tier VC firms who share our vision of creating a one-of-a-kind healthcare cloud that removes the friction surrounding provider data.

At Certify, we pride ourselves on fostering a meritocratic environment that ensures every voice has an opportunity to be heard. Founded on the principles of trust, transparency and accountability, we aim to challenge the status quo at every step and are looking for purpose-driven team members to share our journey in redefining the Healthcare data infrastructure.

About the role:
As an Operations Analyst, you will work closely with your manager to manage the day-to-day tasks of the provider outreach team. You will work cross-functionally with many teams to guarantee the smooth running of operations. This is a fully remote position.

What You'll Do

• Processing, Scheduling, Mailing, and Coordinating Criminal Background Checks:
• Handle the entire lifecycle of criminal background checks for clinicians, including data entry, document verification, and record-keeping.
• Schedule background checks with appropriate authorities or third-party services and ensure timely completion.
• Mail necessary documentation and follow up on pending checks to ensure all required information is obtained and processed.

• Maintain confidentiality and security of all sensitive information and comply with relevant regulations and company policies.

• Scheduling and Coordinating Notary Services:

• Schedule and arrange notary services for clinicians, ensuring compliance with legal and regulatory requirements.

• Coordinate with internal departments and external notary public services to facilitate document notarization.

• Maintain a log of notarized documents and ensure proper record-keeping and storage.

• Communicating with and Collecting Provider Data:

• Serve as a point of contact for providers, ensuring effective and timely communication during clinician onboarding.

• Collect, review, and verify provider data, ensuring accuracy and completeness.

• Maintain a comprehensive database of provider information, updating records as necessary.

What You'll Need

• A bachelor's degree or equivalent years of work experience
• Strong attention to detail
• Have sound knowledge of Microsoft Office and Google applications
• Excellent written and verbal communication skills
• The ability to meet deadlines and work under pressure
• Willingness to travel to mail documents
• Preferable: Healthcare Experience
• Compensation: $21 Per hours
• Working hours: minimum 10 hours and up to 30 hours per week.
• Note: this role will require training during normal business hours (9 - 5pm EST) for the first few weeks, but will have a flexible schedule from thereon out.

Please note that this is a US-Based role. We are looking to hire people located in the US only.