Solution Architect for SaaS Integrations

Left Hook seeks a Solution Architect for SaaS Integrations to design and deliver new integration experiences for our SaaS clients.

IMPORTANT: This fully remote role requires synchronous work with the Left Hook leadership team based in the Eastern Time Zone (EST). While the work day is somewhat flexible, general availability for meetings between 9am EST and 6pm EST is required.

ABOUT LEFT HOOK:
Left Hook is a software development team that builds and manages self-serve, productized integration experiences for best-in-class B2B software companies.

Our hands-on experience with over 300 different SaaS APIs, our MERN stack development skills, and our marketer’s understanding of tech partnerships gives us unique expertise highly valued by our SaaS clients. See: https://lefthook.com

Left Hook is the creator of the Frigg Integration Framework, an open source tool used to accelerate development of SaaS integrations. See: https://friggframework.org. Most work delivered by Left Hook employs Frigg as the centerpiece technology. These “mini-apps” or microservices are then leveraged inside our client’s product UI, for use by their non-technical end-users to discover, authenticate, configure, and manage their integration.

Today Left Hook is a professional services firm. We sell hours to clients, who pay us to build integration experiences. By late 2024 we intend to transition into a product company, with its own proprietary SaaS offering(s). This transition is not guaranteed; selling consulting/contracting hours will remain the primary way we make money in 2024.

Before you apply, please reflect on your willingness to attempt this challenging transition and then communicate your excitement in your written application.

ROLE OVERVIEW:

Our Solution Architect for SaaS Integrations will become a key leader in discovering, architecting, and delivering new integration experiences for our B2B SaaS clients.

Key Responsibilities:

• Deeply understand Left Hook’s Frigg Integration Framework, and become its chief advocate to prospects, clients, partners, and other key stakeholders;

• Help clients articulate their business objectives for their integration needs;

• Translate client requirements into a realistic project scope that can be profitably delivered;

• Serve as a senior leader and mentor within our engineering team;

• In partnership with our co-founders, develop attractive proposals that close new revenue for Left Hook;

• In partnership with our project manager(s) and engineers, guide projects toward on-time, on-budget delivery, to include launching new integrations via marketplaces and app stores;

• In partnership with our co-founders and Frigg stakeholders, document Frigg’s existing features and capabilities, guide its roadmap, and serve as a persuasive advocate for Frigg to diverse external audiences

REQUIRED EXPERIENCE & CHARACTERISTICS

This role requires a skilled technology leader who is also business-minded and effective at communicating to diverse audiences.

Technical & Industry Experience:

• Engineering or technical degree;

• 3+ years as a member of multiple SaaS engineering teams, with a demonstrated understanding of the software development lifecycle;

• 3+ years developing in Node.JS, React, and serverless infrastructure-as-code (i.e. AWS Lambda), with an emphasis on on test-driven development;

• 3+ years documented experience implementing third party APIs to accomplish B2B use cases;

• 5+ years serving clients to scope, architect, and deliver software solutions that satisfy many requirements across a diverse clientele;

• Proven expertise in various integration patterns, protocols, and technologies, with a particular focus on microservices and middleware architecture; eager to learn new technologies stay current on integration technology trends;

• Experience with integration platforms like Zapier, Make, Power Automate, etc. desirable;

• AWS, Google Cloud, or Microsoft Azure certifications desirable;

Business & Communication Experience:

• 2+ years working at a venture-backed B2B SaaS company;

• 3+ years working at a web agency or developer shop in relevant solutions architecture, delivery manager, or lead technical roles;

• Empathetic listener who intuitively perceives team dynamics and unclear or unsaid definition(s) for success;

• Demonstrated ability to communicate complex technical concepts to non-technical stakeholders;

• Experience creating effective and concise documentation (i.e. solution designs, architectural diagrams, and written project briefs/PRDs);

• Confident online meeting facilitation skills;

• Passion for open source software and related commercialization strategies;

• Proven ability to juggle priorities, i.e. comfortable living at a higher level across many clients without falling too deep into any single project;

• Reflexively defaults to delegation; more assists than points on your career box score;

Other Desired Traits:

• Native or fluent communicator in English; additional fluency in Portuguese and Spanish highly valued;

• Nimble-minded and capable of effortless context switching;

• Comfortable riding the startup roller coaster; naturally adaptable to changing business needs;

• Positive but realistic team player who others describe as humble;

• Learn from mistakes the first time without hesitation;

• Detail hawk with sharp memory and relentless documentation habits;

• Comfortable with instruction and criticism, aka “teachable;”

• Fearless at telling truths, confronting magical thinking, and challenging unreality

DIVERSITY STATEMENT:
Left Hook is an equal opportunity workplace. We believe that diversity is a key ingredient to both innovation and a high-functioning democracy. We hire talented individuals who represent any of the many ways humans are diverse.