Regulatory Compliance Manager, APAC (Australia and New Zealand)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe is building infrastructure for the internet economy that makes it easy (yet secure and compliant) for businesses to quickly move and manage money globally. We work with companies such as Zoom, Uber, Atlassian, Booking.com, Spotify, Twitter, Grab to help them monetize their business and grow faster.

What you’ll do

We are looking for a regulatory compliance manager experienced in the fintech and payment industry to implement and run the compliance program in Australia and New Zealand (other jurisdictions may be added to the portfolio as required). You will be part of a team, working closely with the Head of Regulatory Compliance for APAC, to jointly build and maintain a robust regulatory compliance program in the APAC markets. This means you will be handling a wide variety of compliance-related matters, for existing regulated products and launching new products, and collaborating closely with internal and external stakeholders to ensure Stripe complies with its regulatory and licensing/registration obligations in Australia and New Zealand.

Responsibilities

In your role as the APAC Compliance Manager, based in Sydney, Australia, reporting to the Head of Regulatory Compliance for APAC, you will be responsible to:

• Create, manage and maintain compliance policies, procedures, registers and trackers to meet all regulatory requirements, and identify any new legislation that would be relevant to the existing products to be offered by Stripe in Australia and New Zealand.
• Provide clear guidance to regulatory obligation owners, helping them to understand and ensuring the controls proposed and put in place would sufficiently meet the standards expected by the local regulators.
• Provide guidance and review policies and procedures to ensure Stripe’s controls and processes are sufficiently described to demonstrate compliance with the regulatory requirements. Where there are any gaps identified, to work with relevant stakeholders to address them and escalate to Senior Management and Board of Directors, as appropriate, promptly.
• Conduct risk impact and control adequacy assessments to determine the compliance health of the entity, including preparing and presenting regular performance reports to Senior Management and Board of Directors.
• Serve as the primary point of contact for all regulatory compliance matters, and build and maintain good relationships with regulators and external stakeholders in the payments industry.
• Competent to represent Stripe and engage regulatory authorities directly to clarify regulations and/or issues affecting Stripe business/products.
• Monitor the regulatory landscape closely, especially when there are new regulatory requirements or new product launches, and adequately prepare Stripe for compliance.
• Represent Stripe and coordinate with internal stakeholders to attend industry meetings organised by regulator, government bodies and/or industry associations. As required, consolidate feedback from internal stakeholders for sharing and discussion at these meetings.
• Prepare and coordinate with relevant stakeholders to prepare accurate regulatory reports and submissions to the regulator(s) as required.

• Plan and prepare internal stakeholders for any external audits or regulatory inspections/examinations, and monitor the remediation of any issues/findings raised from these reports.

• Create relevant materials and provide training to staff, Senior Management and Board of Directors at least on an annual basis to keep Stripe up-to-date on local regulatory requirements.

• Provide regulatory advice and recommendations to business teams, and participate actively in new business proposals and discussions (e.g. new products or users) with an enabling and compliant mindset.

• Work closely with the compliance testing team to scope reviews on high risk and/or weak control areas.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• A bachelor’s degree or higher.
• Minimum 5 to 8 years combined relevant compliance experience in payments companies, banking institutions, financial regulators, law firms and/or audit firms.
• A good knowledge of the payments/fintech industry and the relevant legislations in Australia and New Zealand.
• A close following on and good appreciation of the Treasury’s consultation on Payments System Modernisation (Regulation of Payment Service Providers) and the related proposals.
• Independent worker with strong analytical skills and the ability to make sound compliance/regulatory decisions for Stripe.
• Strong team player to work with various internal stakeholders to effectively implement the compliance program.
• Experience in interacting directly with financial regulators in Australia and New Zealand.
• Strong communication skills (both written and verbal).