Operations Leadership, Generative AI

Scale’s Generative AI business unit is less than one year old and is currently seeing historic levels of growth. As an Operations Leader, you will lead the team that builds and delivers datasets for our customers for one of the Gen AI verticals. This is a demanding role, and you should be prepared to wear many hats such as Operator, Product Manager and customer-facing Engagement Manager. The ideal leader should have a strong entrepreneurial mindset, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to an accelerated career progression.

Responsibilities:

• Lead cross-functional projects with diverse stakeholders (Engineering + Ops + Go-to-Market.)
• Develop new products or enhance existing ones to fulfill the needs of strategic customers or initiatives.
• Own the execution of our data generation operations for strategic projects.
• Manage a team of highly driven operators and be responsible for their career paths in the company.
• Give regular progress updates to Scale’s executive team.
• Work on some of the most impactful problems at the company.

Requirements:

• Strong technical background (a degree in computer science is ideal, and at minimum the role requires the ability to do data analytics using SQL or Python.)
• 2+ years of experience leading a team, developing product or operational processes, or as a SWE.
• Strong problem solving capabilities (experience working on operational challenges or as a consultant is a plus.)
• Entrepreneurial experience and mindset - you are excited about building things from scratch.