Senior Site Reliability Engineer

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Company is seeking a talented Site Reliability Engineer to join our team in Israel.

Our SRE team is responsible for the design, creation, and maintenance of a complete multi-on-prem and cloud applications, deployment and monitoring framework, working with all major cloud providers. (AWS/Azure/GCP).

This is an amazing opportunity to work with a world-class technical team and to hold responsibility for designing, creating, and provisioning infrastructure as well as deploying and maintaining applications with a focus on infrastructure as code.

We aim to adopt the best solutions to fulfill our requirements, and you will be encouraged to bring your ideas and new thinking.

So, if you want to grow with us and work for a world leader company, Now it is the right time to join.

What You'll Do

• Site reliability engineer is what you get when you treat operations as if it’s a software problem. Our mission is to protect, provide for, and progress the software and systems behind all of our Veeva services
• Ensure high uptime and reliability of Crossix’s production environment, on-prem and cloud
• Take responsibility for managing the production environment, security, change management, deployment, architecture, and tools
• Lead technical calls with business partners to explain how our applications are architected, understand requirements, and handle production problems
• Perform root cause analysis for complex failures and offer modern solutions and tools
• Utilize Grafana to develop effective dashboards that provide key insights and system performance
• Analyze performance and stability issues and create in-house automation tooling
• Work closely with DevOps, R&D, product, and integration managers to enable automated CI/CD methods
• Design, develop, and drive troubleshooting & mitigation tools as part of driving self-healing agenda
• Constantly improve the technology stack, supporting the data growth
• Working in a data-driven company with cutting-edge environments that combine on-prem and cloud technologies

Requirements

• Bachelor’s degree in computer science or related technical discipline
• 5+ years of technical engineering experience with coding in languages including, but not limited to, Java, JavaScript, or Python OR equivalent experience
• 5+ years of customer-facing experience, ability to present to security and compliance customer teams, proven communication skills
• Strong knowledge of shell scripting and one of the general-purpose languages such as Golang, Python, Bash, or NodeJS
• Experience in hands-on DevOps
• Experience with analyzing and improving the efficiency, scalability, and stability of various system resources
• Experience in Linux, as well as TCP/IP, HTTP, and other common network protocols
• Experience with public cloud environments (GCP/AZURE/AWS)
• Experience with Docker and Kubernetes
• Experience with "Infrastructure as a code" tools such as Ansible, Puppet, Terraform, Pulumi or similar
• Experience with observability tools such as Prometheus, Grafana, Thanos, OpenTelemtry, etc.
• Experience with CI/CD systems such as Jenkins and GitOps tools such as ArgoCD

Nice to Have

• Managing noSQL databases such as ElasticSearch, Redis, or similar
• Microservice design patterns and RESTful web services
• Experience working with BigData tools such as Spark, Trino, Airflow, etc.
• Understanding of application security in a cloud environment
• Excellent communication skills and a sense of ownership with a systematic problem-solving approach