Software Engineer, Trust & Safety Engineering (Backend)

DoorDash is building the world's most reliable on-demand, logistics engine for delivery! We're looking for talented engineers to join our fast-growing engineering team in our brand new engineering hub in São Paulo to help us develop the most secure, trustworthy, and safe marketplaces for DoorDash consumers, merchants and dashers.

About the Role

DoorDash is looking for Software Engineers to join our Trust & Safety team. This dedicated group is entrusted with empowering both external DoorDash customers and internal users through a comprehensive catalog of Trust and Safety features, focusing on authenticity, eligibility, compliance, and beyond.

As a Software Engineer, you will collaborate closely with other high caliber engineers within an international team and cross-functional stakeholders to propel the group forward. Leveraging latest technological advancements, including Gen AI, you will build best-in-class Trust and Safety experience on one of the largest gig platforms in the world.

Quick Fact: recently, the Trust & Safety team achieved a significant reduction in post-delivery safety incidents by using AI to monitor conversations between consumers and dashers. This means we will protect thousands of users from seeing inappropriate messages on their phones each year.

More details:

https://techcrunch.com/2024/03/12/doordashs-new-ai-powered-safechat-tool-automatically-detects-verbal-abuse/

https://about.doordash.com/en-us/news/launches-new-ai-powered-feature

https://about.doordash.com/en-us/news/topic/safety

You're excited about this opportunity because you will...

• Develop, release and run large-scale services and features used by millions of users across the globe
• Develop and define the backend architecture and tech stack for guaranteeing our users have a safe and trustworthy experience
• Improve performance, reliability, scalability and security for our trust and safety platform

We're excited about you because you have...

• B.S., M.S., or PhD. in Computer Science or equivalent
• 3+ years of industry experience
• Prior experience working with backend tech stacks
• Interviews will be conducted in English

Nice To Haves

• Experience with big data or large scale distributed micro services and systems
• Experience with Java/Kotlin tech stack

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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