ServiceNow Developer USA

Are you ready to be part of the next big thing in GenAI technology? We are seeking talented ServiceNow Developers in the USA who are passionate about innovation and eager to contribute to groundbreaking projects. As a prerequisite, candidates must hold ServiceNow certificates. Additionally, candidates with the following qualifications are highly preferred:

Key Qualifications:

ServiceNow Devloper Experience: Must have hands on experience developing solutions in ServiceNow preferably in the Customer Service Management domain.

Python Development Experience: Proficiency in Python development is essential for this role. Candidates should have a strong understanding of Python programming principles and best practices.

Hands-on Experience with Prompt Engineering, LLM Evaluation Libraries and fine-tuning the LLM models: Experience working with LLM (Large Language Models) evaluation libraries is a significant advantage. Candidates should be comfortable leveraging these libraries to enhance our GenAI solutions.

Customizing Virtual Agent for ServiceNow: Experience in customizing ServiceNow's Virtual Agent is highly desirable. Candidates should have a proven track record of configuring and optimizing Virtual Agent functionalities for AI/GenAI to meet specific business requirements.

Preferred Qualification:

Certified Implementation Specialist - Customer Service Management: Holding a certificate as a 'Certified Implementation Specialist - Customer Service Management' is a bonus. Candidates with this certification demonstrate expertise in implementing ServiceNow Customer Service Management solutions.
Additional Requirements:

Strong problem-solving skills and a proactive attitude towards learning and adapting to new technologies.
Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
Demonstrated ability to work independently and deliver high-quality results within tight deadlines.
Location: Positions available in the USA and India.

Join us in shaping the future of GenAI technology and revolutionizing the way businesses leverage ServiceNow platforms. If you're ready to make an impact and thrive in a dynamic, innovative environment, we want to hear from you!

Please include your ServiceNow certification details and any relevant experience in your application.