Head of Sales (Remote)

🌎 No. #1 online medical certificate issuance & telemedicine platform abiding by the NMC & WHO guidelines. Our innovative products/services have gained significant traction in the market, and we are looking to expand our reach and increase customer acquisition through effective marketing strategies. We are a remote-first company, offering the opportunity to work from home and collaborate with a talented team of professionals.

Overview:

As the Head of Sales, you will be responsible for overseeing all operational aspects of the company, ensuring efficient processes, optimized workflows, and effective team management. You will play a pivotal role in driving operational excellence, streamlining procedures, and enhancing overall productivity. The ideal candidate should have 4-5 years of experience in managing processes, analyzing data, delivering numbers and leading teams to success.

Key Responsibilities:

• Operational & Sales Strategy: Develop and implement strategic plans to optimize operational efficiency and meet organizational goals and sales numbers. Continuously assess existing processes, identify areas for improvement, and implement solutions to enhance overall performance.
• Process Management: Design, implement, and manage standardized processes across departments to ensure consistency, quality, and compliance. Regularly evaluate process effectiveness and efficiency, making necessary adjustments to improve outcomes.
• Team Leadership: Lead and mentor a team of operations professionals, providing guidance, support, and feedback to foster their growth and development. Delegate tasks appropriately, manage workload distribution, and ensure team cohesion and collaboration.
• Data Analysis and Reporting: Utilize data-driven insights to inform decision-making and drive operational improvements. Analyze key performance indicators (KPIs), identify trends, and generate reports to track progress and measure success against objectives.
• Resource Allocation: Manage resources effectively, including budget, manpower, and equipment, to maximize efficiency and minimize waste. Coordinate with other departments to ensure alignment of resources with operational needs.
• Risk Management: Identify potential risks and develop strategies to mitigate them, ensuring business continuity and regulatory compliance. Implement appropriate controls and procedures to safeguard company assets and reputation.
• Stakeholder Communication: Collaborate with cross-functional teams, including senior management, to align operational objectives with overall business strategies. Communicate effectively with stakeholders to ensure transparency, manage expectations, and address concerns.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or related field; Master's degree preferred.
• 4-5 years of experience in operations management, with a proven track record of success in process optimization and team leadership.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
• Proficiency in relevant software and tools for data analysis, project management, and process improvement.
• Knowledge of industry best practices and regulatory requirements related to operations management.