Project Manager Support

About the Role:

At Seso, our Project Managers team ensures a great customer and worker experience throughout the visa processing cycle. They are responsible for achieving and improving Worker-On-Time arrival, and managing customer relationships and expectation handling.

As a Project Manager Support, you will give leverage to our PMs by helping with day-to-day tasks, mainly related to data entry, upload, and operational problem solving.

Location:

Hybrid in Monterrey. Three days per week at the office is required

Fluency in Spanish and English is required.

Responsibilities:

Data Entry / Data Gathering

• Seso uses multiple systems (i.e government websites and proprietary platforms) to enhance our operations; you will be responsible for interacting with and feeding these platforms with manual or semi automatic tools.
• You will be consolidating data from different sources to effectively push operations forward.

Data Quality Control / Data cleansing

• You will operate tools that clean data and verify errors, to make sure data is inputted on time, in the right format, and in a complete way. You will manage incomplete data sets and make sure data is collected on time.

PM Support

• Support in tasks related to both preventive and reactive communication with our clients to set expectations.
• Support in tasks related to cross-communication within internal teams.
• Weekly monitoring of project statuses, making emphasis in changes in requirements, lists, timings, and consular availability.
• Assist in the preparation of project presentations and status reports

Continuous Improvement

• We are always learning and improving. You will contribute by observing, identifying improvement opportunities, and giving feedback to PMs.

Skillset

• 1+ years of experience in data entry, administrative support or similar roles in startups or other fast-paced environments.
• Exceptional organizational skills and a keen attention to detail.
• Medium proficiency in Excel, Google Sheets, Airtable or other data related software.
• Strong ability to prioritize and manage multiple tasks simultaneously.
• Excellent communication skills and the ability to collaborate effectively within a team.
• Fluency in Spanish and English is required.
• University degree preferred.

Benefits

• Talented and fun teammates who don't take themselves too seriously
• Competitive Salary and Benefits
• Budget and support for personal development
• Generous PTO
• Work in a fast-paced silicon valley environment
• Company sponsored team events