Deployment Strategist

🏛️ About GovWell

We the people (and the taxpayers) deserve efficient government — but the software powering government services is 20 years behind the private sector. GovWell builds software that helps government serve communities better. Founded in 2023, GovWell now powers critical services for municipalities and counties in 23 states serving more than a million residents. GovWell has raised $5.5 million from Work-Bench and Bienville Capital. Read about us in TechCrunch.

📜 Founding Story

Our mission is deeply personal for us. Ben Cohen, CTO and Co-Founder grew up helping his father — a general contractor — to apply for hundreds of construction permits. Ben’s experiences navigating clunky government websites inspired him to build better solutions for the millions of tradespeople whose livelihoods depend on getting permits fast. Prior to founding GovWell, Ben worked for Uber and Amazon as a Software Engineer, and earned his AB in Computer Science summa cum laude from Princeton.

Troy LeCaire, CEO and Co-Founder, was previously the first employee and Chief of Staff to the CEO at RippleMatch, a software startup, helping it grow from $0 to $10M in annual revenue and a $200M valuation over 5 years. Before RippleMatch, he worked for two U.S. senators from his home state of Wisconsin. Troy earned his BA in Government magna cum laude from Cornell.

Who we’re looking for

A mission-driven generalist to help us implement new GovWell customers and ensure their long-term success. This position reports to Troy LeCaire, CEO and Co-Founder, and will work closely with our existing four CSMs: Marykate McCarthy, Sarah Peters, Briana Barlow-Maibaum, and Nate Levin.

Location

This position is only open to NYC-based candidates who can work 3+ days a week in person from our HQ in Manhattan. We have a primarily in-person culture and value being together in office for a substantial period each week, although the exact days and hours are flexible.

What you’ll do

• Help cities and counties across the United States to serve their communities better with modern software.

• Make an impact in an underserved, but societally important industry.

• Learn how to build a company from the ground up.

• Influence our product roadmap.

Who you are

• A relationship-builder who enjoys working in a customer-facing role.

• A superb project manager with a strong attention to detail.

• A fast learner who can grasp new concepts quickly.

• A creative thinker who enjoys coming up with new ideas, not just following the standard playbook.

• You’d rather have a challenging adventure than “rest and vest.”

• You're motivated by having a positive impact in the world.

What we like to see

• 3+ years previous experience with relationship management and complex project management

• Evidence of scrappiness and work ethic, a “whatever it takes” mentality

• Passion for our mission of making government more effective

• Strong alignment with our Core Values.

Salary and benefits

• Competitive salary

• Equity / stock options

• Up to 100% premiums covered for medical, dental, and vision insurance

• Unlimited / flexible PTO

GovWell is an Equal Opportunity Employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We celebrate diversity and are committed to creating an inclusive environment for all employees.