Content Editor

This is a full-time role for a Content Editor at InsyncAI located in Bengaluru. The Content Editor will be responsible for day-to-day content management and editorial duties, including reviewing and editing web/customized content for our chat assistants, conducting research, and working with our team of editors to ensure that our content is engaging, accurate, and up to date.

Responsibilities

• Collaborate closely with the Editorial team to understand and explore Generative AI content, leveraging the linguistic expertise.
• Contribute to the enhancement of AI models by testing like an end-user and provide workable solutions.
• Conduct meticulous quality checks on AI-generated output/content, an essential component of Insync AI's success.
• Take on the responsibility of reviewing and providing constructive feedback on the work undertaken by colleagues.
• Thrive in an Agile work environment and align seamlessly with the dynamic nature of a startup.
• Assume the role of a process owner, ensuring consistent quality across all products and outputs.
• Possess a foundation in working with web browsers, MS Office tools, and internet concepts, including webpages and HTML.
• Excel in debugging and meticulously documenting issues while offering viable solutions.

Qualifications

• BBA, BCA, or similar graduation degree
• Fresher to 1 year(s) of experience
• Fluency in written English (both US and UK styles) is a critical requirement for this role.
• Experience can vary from being a fresher to having a year's worth
• Working with version control systems (like Git, Bitbucket) is an added bonus but not mandatory
• Basic scripting knowledge (like Python, Shell scripting, Powershell Scripting or any other) is an added advantage (not mandatory)
• Analyzing data using Excel or other data analytics tools using basic statistics
• Ability to work independently and as part of a team

About InsyncAI
Insync started developing powerful customer experience automation solutions in 2017 for enterprise customers. Today, Insync is the champion of great sales and support service everywhere for everyone by unlocking the power of conversational AI and powering millions of conversations, enabling top enterprise customers with hundreds of millions of their users, by providing powerful human-like virtual assistants over chat, email, messaging, social channels, and phone. Our products are built with love to be loved. The company was conceived in San Jose California, built, and grown here and in Bangalore. Learn more at http://www.insyncai.com.