2024 VIC Customer Service - South Eastern Suburbs

Benefits of Weploy:

• Onsite opportunities across Mulgrave, Scoresby and South Eastern Suburbs of Melbourne (Mon-Fri onsite)
• Above award hourly rates of $34.48 an hour + super
• Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
• Opportunity to work with some of Australia's leading brands!

Your Next Role:

• Call centre opportunities starting asap ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
• Mon-Fri 8.30-5pm onsite (consistent full time hours of 37.5 each week)
• Handling a large volume of inbound queries through calling, emails and chats within Financial Services. On average, taking up to 50-60 calls per day.
• As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
• Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
• Supportive and bubbly team environment

What you Need:

• Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
• Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
• Confidence working with numbers and maths
• Can do attitude and resilience
• Exceptional communication skills both verbally and written
• Happy to work onsite in the office

What Next?

Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀