Site Reliability Engineer

About Us
Certa is an emerging leader in the fast-growing Enterprise Workflow Automation industry with advanced “no-code” SaaS workflow solutions. Our platform addresses the entire lifecycle for Suppliers/Third-parties/Partners covering onboarding, risk assessment, contract lifecycle management, and ongoing monitoring. Certa offers the most automated and "ridiculously" configurable solutions disrupting the customer/counterparty KYC & AML space. The Certa platform brings business functions like Procurement, Sales, Compliance, Legal, InfoSec, Privacy, etc., together via an easy collaborative workflow, automated risk scoring, and ongoing monitoring for key ‘shifts in circumstance’. Our data-agnostic, open-API platform ensures that Clients can take a best-in-class approach when leveraging any of our 80+ (& growing) existing data and tech partner integrations. As a result, Certa enables clients to onboard Third Parties & KYC customers faster, with less effort, with no swivel chair syndrome and maintains a constantly updated searchable knowledge repository of all records. Certa’s clients range from the largest & leading global firms in their Industry (Retail, Aerospace, Payments, Consulting, Ridesharing, and Commercial Data) to mid-stage start-ups.

What we are looking for?

System Reliability: Monitor and maintain the reliability and performance of Certa's systems and applications, striving for 99.9% uptime.

Automation: Design, implement, and maintain automated processes for deployment, scaling, and infrastructure management to enhance efficiency and reduce manual intervention.

Incident Response: Collaborate with cross-functional teams to respond to and resolve incidents, ensuring minimal downtime and service disruption.

Capacity Planning: Analyze system performance and usage trends to forecast capacity requirements and make recommendations for scaling infrastructure.

Security: Implement and maintain security best practices, perform regular vulnerability assessments, and participate in the development of security protocols.

Monitoring and Alerting: Configure and manage monitoring and alerting systems to proactively identify and address issues before they impact service quality.

Documentation: Maintain clear and comprehensive documentation for infrastructure, configurations, and processes.

Collaboration: Collaborate with development teams to enhance system reliability, troubleshoot issues, and improve deployment processes.

What you already have?

1. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

2. Excellent command of the English Language

3. Proven experience in a similar role, with a focus on site reliability engineering, system administration, or DevOps.

4. Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).

5. Familiarity in scripting and programming languages (e.g. Python, Ruby, Bash) is good to have.

6. Experience with configuration management and automation tools (e.g., Ansible, Puppet, Chef).

7. Familiarity with monitoring and logging tools (e.g., Cloudwatch, Prometheus, Grafana, ELK stack).

8. Excellent problem-solving skills and the ability to work well in a team-oriented environment.

9. Strong communication skills and the ability to convey technical information to non-technical stakeholders.

Location: Remote (India)

Job Type: Full Time

Experience: 3-5 years

If you love startups or have experience working with startups, we would be a match made in tech heaven.

Perks:
Best-in-class compensation
Fully-remote work
Flexible schedules
Engineering-first culture
Continuous learning
Massive opportunities for growth
Yearly offsite
Quarterly hacker house
Workstation setup allowance
Comprehensive health coverage
Maternity leaves
Latest Tech Workstation
Rockstar team to work with (we mean it!)