Senior Client Account Manager

Tidal Labs is a profitable startup helping to change the face of media, advertising & commerce by directly connecting companies with creative individuals around the world. We work with top brands like Estée Lauder, Today Show & Interpublic Group.

Your mission will be to oversee the client service & project management for our most demanding clients– working as the day-to-day contact, running project mgmt meetings & creating business & technical presentations. This job requires both a high degree of technical skill and exceptional client relationship ability.

You must have client strategy or project management experience, likely at an agency or other Software-as-a-Service company. You should be versed in social tools, CRM systems & influencer platforms. You'll need to show examples of business presentations you've made that cover technical topics and include workflow diagrams.

Equity options, growth, strategy & leadership roles are available for the right candidate. Onsite 2-3 days a week in Center City Philadelphia with work-from-home flexibility the rest of the week. Monthly day trips to NYC and occasional evening APAC meetings will be required.​ Looking forward to connecting!