Sales Operations Analyst

ProducePay is transforming the fresh produce industry by giving more power to farmers through a transparent marketplace, flexible financing, and better market insights.

At the intersection of Technology, Finance, and Agriculture, Produce Pay's product is as fascinating as it is challenging. We are committed to building a better supply chain for fresh produce, one that places trust at the center of every transaction. We think that food is the essence of life, and that how we grow our food is linked to many of today's challenges (health, climate, water, and more).

The Sales Operations Analyst will play a critical role in the overall success and effectiveness of Sales Operations. In this role, you will work cross-functionally with Sales leadership, Marketing, Finance, and Product to develop, implement and administer ProducePay’s sales processes and effectively manage data. You will perform reporting and conduct analyses to ensure that sales metrics and processes support and align with overall company goals and go-to-market business strategies.

Responsibilities:

• Update and audit revenue data to ensure accuracy
• Assist sales, customer success, and marketing with operational tasks, such as data analysis, policy execution, and negotiation with managers.
• Provide ad hoc analyses to understand sales quotas, NRR (net revenue retention), cross-well, and/or rep performance.
• Integrate, compile, analyze, and evaluate data on sales performance metrics, including trends for products.
• Partner with the Sales and Customer Success department to refine the lead qualification process, analyze and report on sales and Customer Success performance with reporting and dashboards
• Tracking sales funnel from lead to deployment
• Enhance sales and customer success productivity by enabling the team to work smarter by simplifying processes
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Make informed, data-driven decisions by practicing an in-depth understanding of metrics, reporting, and operations.
• Work across departments to meet expectations and goals.

Requirements

• Bilingual: English and Spanish (Please apply with an English version of your resume)

• Proficient in Google and Office Suite, as well as Excel including pivot tables, macros, etc.

• Any exposure to data visualization tools (R, SQL, Power BI, Tableau, etc.) is a plus but not required

• Exceptional Project Management, Documentation, Data Management, and Analysis skills

• Bachelor's degree from an accredited college or university, or equivalent experience

• 1+ years experience in Sales Operations, Financial Analysis, or a similar role

• 1+ year in a Salesforce Admin role would be helpful but not required

Benefits

• Competitive salary
• Law Benefits
• Major Medical Expenses (Includes Vision and Dental)
• Minor Medical Expenses
• Life insurance
• Monthly transportation support
• Monthly cell phone support
• Professional Development Support
• Referral Bonus