JIRA Admin For Top MNC

Job description
Carrier Corporation (NYSE: CARR) is a global provider of innovative heating, ventilating, and air conditioning (HVAC), refrigeration, fire, security, and building automation technologies boasting an annual sales of over $20 billion, with 58,000 employees spread across 160+ countries.

For its R&D centre in Hyderabad, Carrier is looking for a talented Jira Admin.

Education

Bachelor's degree in information technology/Computer science.

Experience

7+ years of experience with JIRA tools

Must-have skills

Atlassian Support, Onboarding, and Configuration

• Provide level 1 - 4 administrative support for Jira, Confluence, and JSM

• Work with the user community to troubleshoot and resolve issues Jira, Confluence, and JSM

• Recommend and implement best practices in Jira, Confluence, and JSM

• Provide hands on support to integrate Jira, Confluence, and JSM

• Support system architecture of upstream and downstream impacts when implementing
  solutions and provide governance across the applications

• Coordinate with the Atlassian Support team for issues.

• Create and curate knowledge-base articles and documentation to help users help themselves

• Create and maintain technical documentation and user-guides

• Custom fields and field configurations

• Permissions and notifications

• Evaluations & Implementation of add-ons/plugins as needed

Migration/Consolidation activities

• Conduct Migration of required data and users from other PM/ALM tools to the AWS-hosted Jira Server instance and/or consolidate multiple instances of Jira across the corporate

• Migration solution architecture strategy, planning, coordination and execution

• PreMigration environment setup and configuration if required

• Test migration facilitation and execution

• Production migration and testing

• Migration script creation, testing, and execution as needed

• Migration of project, user, and test data

• Devise and manage detailed project plans

• Devise and manage UAT, Risk, communication plans

• Coordination with required stakeholders and SMEs

Jira Server Administration (Optional)

• Monitor the host atlassian.carcgl.com periodically. Resources in use, needs for upgrade(s) (Disk space, RAM, CPU, bandwidth)

• Updates to the applications on a major release basis. Addons - at least monitor and update if major changes are released.

• Contact with Atlassian and addon 3rd party vendors in case of issues

SALARY AND JOINING

The position will pay quite well - Rs. 16-20 lakhs per annum is the band, and the final amount may be even higher depending on your experience and expertise.

If made an offer, you will need to join in 4 weeks.

This is the opportunity of a lifetime for people looking to specialize in highly coveted niche futuristic skills, and to work in a top multinational company with excellent employee-first initiatives. We look forward to your application.

NOTE

This will start off as a probationary position for upto 6 months, and will convert to a permanent position after that subject to your performance and other criteria. (During the probationary period, you will be on the rolls of a partner company of Carrier).