Product Design Lead

Complete is on a mission to make compensation a winning advantage for the world's highest-impact companies. We are breaking compensation workflows out from spreadsheets and bringing them into the 21st century — think leveling and compensation cycle planning, total rewards statements for employees, interactive candidate offers [sample], and much more!

Why Complete?

We realize that Compensation is a key determinant to a company's success (and their biggest spend!). Yet, enterprises lack the expertise to build and operate a defensible compensation strategy, making it one of the most costly mistakes to their financial and operational efficiency.

We believe that companies with creative compensation strategies do and will continue to win. Our customers include highly impactful startups like Render, Linear, and Cortex, all the way to world-class enterprises like Roblox.

Complete is backed by Accel and YC. We're also lucky to count technology leaders and operators like Will Larson (CTO of Carta), Eric Sagar (COO of Plaid), Mathilde Collin (CEO of Front) as our angels and/or advisors.

Who are we?

• 🎯 We’re exceptionally product minded builders. We obsess over quality and believe that software built in the 21st century should not require product trainings.
• 💜 Our culture is best described as low ego and painstakingly fast. Companies do not need big teams to prove PMF — they need focus.
• 🥇We’re a small team of 10 with exceptional product and business acumen. It’s allowed us to compete and consistently win against competitors.
• ⭐ Our customers include the likes of startups like Linear and Render to public companies like Roblox, and we’re adding amazing logos to this list every day.
• 🏢 We work in person in SF, 4-5 days/week. We believe that bringing the most talented folks together in one room is the fastest way to win as a startup.

What do we value?

Complete is at an exciting inflection point and we’re looking for a Product Design Lead to help scale us to a $XXM+ in ARR. You'll be a great fit if you like to move with urgency and high agency. We're builders obsessed with customer outcomes and love challenging the status quo. At a high level, there are three areas you can expect to lean on at Complete:

• Ownership: We need experienced product designer who can own and grow entire lines of businesses end-to-end.
• Autonomy: We value autonomy and believe that a small team can come together to create magic!
• Scale: We're scaling! To new countries, to X0,000+ users, and to high-profile logos. We’re actively winning in the enterprise segment, which means working on deep and interesting problems like revamping our customizability, design language, cohesion between products, and so on.

What are we looking for?

• Excellent visual and/or interaction design skills.
• Systems-thinker with the ability to think beyond the pixels and design.
• Demonstrated ability to help a team navigate ambiguity, set vision and strategy for global products.
• Strong communication and stakeholder management skills.
• 💪 Bonus: entrepreneurial experience.
• 💪 Bonus: takes ownership to help the team succeed.
• 💪 Bonus: experience with enterprise AND consumer applications.

What would you do?

• Build the design culture and lead the design function for Complete.
• Partner with cross-functional teams and drive the design voice from idea to launch.
• Identify user needs and translate business goals into product opportunities. Collaborate with product and founders to incorporate user and customer feedback.
• Facilitate concept explorations to drive bold and innovative thinking.
• Interpret and distill complex strategies and requirements, and visually depict the ideal user experience.
• Define product information architecture. Create wireframes, library of templates, and prototypes that illustrate key product interactions. Proficient in high-fidelity prototyping tools (Figma, motion design platform of choice).
• Have deep understanding of design systems and interaction patterns to ensure brand, visual and interactive cohesion across products, platforms, and scenarios.
• Express and execute realistic behaviors, interactions, movements and materials through interactive prototypes — keeping in mind accessibility.
• Proactively build strong relationships with engineering partners, researchers, writers, and fellow product teams throughout the design process.

What does the interview process look like?

• Intro: You'll start with a 15 minute call with our CEO (Rani) to get to know each other better followed by a 45 minute project review.
• Half day onsite: We'll bring you in for a half-day onsite + lunch. We're very flexible on the schedule and can do late afternoons/evenings to accommodate your availability.
• [Optional] Work trial: Here's where it gets interesting: we'll give you an offer, and an option to work with us in the office for anywhere from a day to a full week (depending on your availablility) to get a feel of what it'll be like working with us. If you love your first week, you can officially accept your offer (we know you would 😉)

Ready? Apply below. We can't wait to meet you!