Client Account Manager

At Stag International, we are seeking a qualified client account manager to help us sell the products and services that our customers have grown to rely on. The sales representative will have a strong understanding of the sales process, excelling at generating leads, building relationships, and closing deals.

Objectives of this Role

• Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs
• Meet monthly and annual sales quotas through the successful implementation of sales and marketing strategies and tactics within schedule
• Generate leads and build relationships planning and organizing daily work schedule to call on existing sales outlets
• Guide the customer from the beginning to the end of the sales process and maintain after sales relationship with the client

Documentation

• Prepare professional, complete, concise and accurate reports, proposals, and other documentation as required for executive-level presentations.
• Enter new customer data and update changes to existing accounts in the corporate database.

Relationship Management

• Establishing, developing, and maintaining positive long-term relationships with customers by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories offered.

Sales activities

• Negotiating prices, delivery, and other details with customers.
• Handle inbound, unsolicited prospect calls and convert into sales.
• Overcome objections of prospective customers.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Assist in creating RFP responses to potential clients.
• Identify decision makers within targeted leads to begin the sales process.
• Ensure follow-up by passing leads to appropriate team members with calls-to-action, dates, complete profile information, sources, etc.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Expedite the resolution of customer problems and complaints to maximize satisfaction

Order Processing

• Monitoring the progress of current orders.
• Taking orders and recording order information. Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.

Skills and Qualifications

• Excellent communication skills in English and Hindi
• 3-5 years in sales within a Sales setting
• Proficiency with sales management software and CRM
• Bachelor’s degree or above
• Ability to balance persuasion with professionalism

If you want to be considered for the role, please write to us about why you think you would be the ideal candidate for this role in exactly 300 words and send it to [email protected] with the subject ‘Why Me?’ Don’t forget to add your CV.