Director, Sales Operations

Who we are:

SmithRx is a rapidly growing, venture-backed Health-tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. We are backed by leading investors and growing rapidly.

We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values of:

• Do the right thing. Especially when it's hard.
• Embrace the challenge.
• Build bridges and lift up your colleagues.

Job summary:

SmithRx has grown exponentially over the past several years and is building out our sales organization to help propel the next phase of growth. We are looking for a Director, Sales Operations to build out and lead the sales operations function at SmithRx. This is an exciting opportunity for leadership at an early-stage company with significant momentum and upside.

A successful Director, Sales Operations will excel at building new systems, developing and growing a team, working collaboratively across the broader organization, and institutionalizing best practices to increase sales effectiveness. This is a multidimensional role with a focus broadly and deeply across all areas of sales operations including forecasting, financial modeling, processes, tooling, reporting and analysis, commission calculations, business insights, and commercial excellence.

What you will do:

• Manage, develop, and administer sale forecasting, financial modeling, and commission calculations process/ integrity
• Optimize our existing business tools, particularly Salesforce, to support the SmithRx sales motion
• Manage the sales funnel, and develop revenue insights to guide our sales strategy
• Manage and develop SmithRx’s sales incentive compensation plan for sales reps
• Manage and develop an existing Sales Analysis team to oversee the efficient production and delivery of client proposals
• Support the interface between SmithRx’s sales teams and clinical teams, to ensure that our sales reps have the clinical information and support they need to close new clients
• Develop and deploy a Sales Enablement function within SmithRx
• Ensure that our core business systems, particularly Salesforce, serve the needs of non-Sales internal teams including Customer Success and Member Support Services
• Develop and manage efficient interface between Sales, Finance, and Data & Analytics teams
• Provide reporting to the Leadership team regarding sales forecasts and metrics

What you will bring to SmithRx:

• Bachelor's degree or equivalent experience
• 7-10 years of progressive experience in sales operations, preferably with a high-growth SaaS or Health-tech or Healthcare companies
• 3-5 years of experience in management/ leadership roles, building exceptional high performing teams
• Expertise in Salesforce.com administration, reporting and analytics
• Experience with developing, deploying, and managing sales incentive compensation systems
• Deep understanding of the lead-to-customer lifecycle from both Sales and Operational perspective
• Ability to administer and execute on high-level sales strategies, translate them into system and process requirements
• Strong analytical skills – ability to work with data and develop key insights
• Strong organizational and communication skills
• Ability to collaborate constructively and positively with teammates and partners, even under the stress of a face-paced business environment.
• Curious, hungry, and excited to improve the US healthcare system through cutting-edge technology that puts patients and their employers first.

What SmithRx offers:

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life insurance
• Flexible Spending Benefits
• Discretionary Time Off
• 401(k) Retirement Savings Program
• Commuter Benefits
• Paid Parental Leave benefits
• Professional development and training opportunities